Originally Posted by
Tommy
Howdy
yep, that's what i reckon too. if you've got metal parts making noises like that, there's got to be wear and tear...and what other damage is being done?
sounds like you're a big rig driver... kenworth?
81,000KW 1,000 L/100km, can't be a truck, it's something much bigger, a boat or an aircraft?
I think this issue is being handled badly by VW in terms of communication but I'm equally certain they are working on and will come up with a solution which will end up with a recall at some stage in the near future. It is likely that they have a policy of saying nothing until a solution is found for legal reasons and dealers are not in a position to make commitments on behalf of the manufacturer.
Part of my job is administration of warranty claims to a major company that manufactures cars, trucks and materials handling equipment amongst other things. From experience I can say that it takes time to identify the nature and scope of the problem, develop and most importantly test a solution, manufacture the parts required, distribute the parts worldwide and contact each individual owner to arrange rectification. Patience is the key here, VW won't walk away from its obligations, they can't afford to and the law won't allow them to.
Cheers
George
06 Jetta 2.0TFSI Killed by a Lexus!
09 Eos 2.0TSI DSG Loved this car but has now gone to a new home!!
14 EOS 2.0 TSI has arrived!
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