Time to first damage (The Golf Accident Thread)

**Rob_R** · 29-11-2011, 04:14 PM

Originally Posted by Candyman

Well, I am being sent back again to the repairer, now have to wait for them to contact me. They assured my insurance that they would put things right.

More time off work and more time without the car. I dont hold much hope for a decent job but that is the process and if not, I will then need to seek out another repairer.

Over this I have to say.

Edit - update

OK

They just called.

Will be dropping the car off tomorrow morning and they will need it for two days.

The guy I spoke to admitted human error and that they will sort it out - was very apologetic.

Will be talking with them in more detail when I drop it off. Means two more days off work although I can hopefully do a work from home.

Hopefully, when I pick it up Friday, it will be a nice start to the weekend although I'll probably spend most of the weekend getting rid of buffing marks and swirls ....

Fingers crossed.

No words necessary, except for 2nd time lucky I hope!!!!

**SilvrFoxX** · 29-11-2011, 04:48 PM

lol.. human error.. which one..?

The guy who prepped it, the guy who painted it , the supervisor who checked it or you becuase you didn't see the mess before you left the yard..

geezuz it can't be anything short of incompetence.. human error..pfft

**Candyman** · 29-11-2011, 04:51 PM

Don't disagree but just want it fixed so will be talking with them nicely

Should not have happened but it does, frequently.

Most important thing is that it is sorted this time.

**SilvrFoxX** · 29-11-2011, 05:07 PM

right attitude CM, getting pissed doesnt solve anything but I hope they comp you something for your troubles

**Candyman** · 29-11-2011, 05:10 PM

Maybe they already did by applying more paint than was necessary

Not sure what they could offer as compensation.

Anyway, car is cleaned out again and off first thing tomorrow. Pity the rain is setting in as the runs and imperfections won't be as easy to see

**SilvrFoxX** · 29-11-2011, 05:17 PM

go out there with a whiteboard marker and circle everything you see as a problem

I mean it is whiteboard white is it not

.. something you cant do with RB

**Candyman** · 29-11-2011, 05:31 PM

NRMA already did that and took photos - fluoro green (on RB they use black permanent marker because the RB paint is rubbish anyway)

The whole bumper will be stripped and repainted anyway

Q panel will also be repainted

I just wanted them to be able to clearly see them in the sun (how my wife spotted them)

**SilvrFoxX** · 29-11-2011, 05:35 PM

Originally Posted by Candyman

NRMA already did that and took photos - fluoro green (on RB they use black permanent marker because the RB paint is rubbish anyway)

The whole bumper will be stripped and repainted anyway

Q panel will also be repainted

I just wanted them to be able to clearly see them in the sun (how my wife spotted them)

Oh the irony in your post