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Thread: Suggestions for 15000km service in WA

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darkfriend Suggestions for 15000km... 08-06-2011, 07:22 PM
pat25d We got our A3 50000km service... 08-06-2011, 07:40 PM
Corey_R Yeah, there are only two... 08-06-2011, 07:42 PM
Coaster Wow, that's very poor form of... 08-06-2011, 08:09 PM
darkfriend Thanks everyone, I might... 08-06-2011, 08:54 PM
Corey_R Cause they can.... 08-06-2011, 09:08 PM
Christian Under any and all... 08-06-2011, 09:13 PM
Bel I had my 7500km serivce at... 08-06-2011, 09:36 PM
MIRSAD My experience with Wangara VW... 08-06-2011, 10:15 PM
T Go I had my Polo GTI serviced at... 08-06-2011, 10:51 PM
Prodigy I've never had any issues... 09-06-2011, 12:49 AM
FJ Steve I've heard some pretty... 09-06-2011, 12:47 AM
Christian OK FJ, You win - I have... 09-06-2011, 10:39 AM
Corey_R Lets make a list of all the... 09-06-2011, 10:44 AM
Christian Ahahahahahah, Oh wait,... 09-06-2011, 11:01 AM
Corey_R Yeah, it's dead true...... 09-06-2011, 11:46 AM
Corey_R Yeah, it's dead true...... 09-06-2011, 11:46 AM
Frankenstrat I had my 7500km service done... 09-06-2011, 11:47 AM
Christian I noticed the new Melville VW... 09-06-2011, 12:37 PM
Prodigy I was told that the servicing... 09-06-2011, 04:01 PM
pom829 I'm taking my car to Melville... 09-06-2011, 07:01 PM
Ideo Every place has good and bad... 09-06-2011, 10:30 PM
furiousgibbon I'm at about 6,500 on my GTI... 10-06-2011, 09:46 PM
MSR I was sent the you have been... 10-06-2011, 10:06 PM
jrgti The first service is usually... 10-06-2011, 11:04 PM
Prodigy How did you go at Melville's? 14-06-2011, 08:14 AM
pom829 Prodigy, as I expected, car... 14-06-2011, 07:52 PM
Prodigy Bummer, I hope you have... 14-06-2011, 07:56 PM
Maverick The dealer can't replace the... 14-06-2011, 08:03 PM
Transporter When you read the code from... 14-06-2011, 08:36 PM
pom829 Lets hope there're not just... 14-06-2011, 10:23 PM
reaction I can recommend Golfwagen,... 15-06-2011, 12:33 AM
pom829 Car went back into VW... 16-06-2011, 06:42 PM
police state I think I will get my car... 17-06-2011, 11:00 AM
Prodigy Good to hear all went well... 17-06-2011, 12:02 PM
dieterbohlen If you need to do a service... 19-06-2011, 03:18 AM
Prodigy You can go to any VW dealer. 19-06-2011, 03:23 AM
Converted Haven't been following the... 20-06-2011, 05:38 PM
Diesel_vert I would consider anything... 20-06-2011, 07:22 PM
Corey_R I completely disagree. If... 21-06-2011, 09:11 AM
dieterbohlen Probably one of those... 21-06-2011, 01:23 PM
Diesel_vert To expand on what I said... 21-06-2011, 06:44 PM
darkfriend Hi All, This thread has... 23-06-2011, 09:36 AM
reimondo Curious if other ppl have... 27-06-2011, 10:35 PM
Maverick It's possible that Melville... 27-06-2011, 10:55 PM
FJ Steve what 'cuzzy-bro' said ^^^ ... 28-06-2011, 01:30 PM
shakespeare Great to hear mate :) I... 28-06-2011, 02:10 PM
FJ Steve Good on you... Ray & Natasha... 28-06-2011, 02:16 PM
Maverick Actually if you're going to... 09-06-2011, 01:40 PM
Christian I suspect I'd know if my car... 09-06-2011, 02:00 PM
Maverick Unless you do a walk around... 09-06-2011, 02:12 PM
FJ Steve thanks Mav...was gonna type... 09-06-2011, 02:24 PM
Corey_R How about everyone just stop... 09-06-2011, 02:59 PM
Maverick He doesn't say that they... 09-06-2011, 01:06 PM
darkfriend Maverick's assumption is... 09-06-2011, 03:55 PM
gareth_oau Ive had all of the work on... 09-06-2011, 12:55 AM
Lazarus7 I haven't used them myself... 08-06-2011, 07:40 PM
moped899 Steering wheel fitting in... 30-07-2011, 12:00 AM
Corey_R Hello moped899 I merged your... 30-07-2011, 10:25 AM
tanalasta How are WA dealers with... 31-07-2011, 05:36 PM
darkfriend You can take it to any dealer... 31-07-2011, 07:11 PM
gareth_oau the service is optional, but... 02-11-2011, 10:59 AM
FJ Steve warranty won't be voided by... 02-11-2011, 11:10 AM
dieterbohlen How much do you recon it will... 02-11-2011, 11:43 AM
gareth_oau Shakespeare, consider buying... 22-11-2011, 01:22 AM
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  1. #1
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    Jan 2009
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    Sydney
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    I would consider anything less than nominal operating temperatures a "cold start".

    Granted, starting an engine at 30°C is less stressful than starting up at 0°C, but you're still more than 60°C away from nominal operating temperatures - when the engine is designed to be most efficient.

    Similarly, I would also consider any trip, where nominal operating temperatures are not reached before stopping the engine, a short journey.


    Regarding service regimes, here is some information from VW's 504/507 oil brochure;



    LongLife Regime - variable, up to 30 000 km or 24 months

    To obtain the most benefit from the LongLife service regime, the car should to be generally driven
    in a style/condition of use listed below:

    • Mainly longer distance journeys
    • Limited number of cold starts, engine is kept at operating temperature over a longer period of time
    • Daily mileage above approx. 25 miles (40 km)
    • Constant speed
    • Vehicle used regularly


    Do I have to use LongLife oil all the time? (i.e. 504/507 oil)

    Yes. If you want to take advantage of the LongLife service regime. Please note that if the engine
    is topped up with more than 0.5 litre of non-LongLife oil (i.e. 502/505 oil) between services, the
    service indicator will come on earlier and the time or distance between services will be reduced.


    Time/Distance Regime - fixed, at 15 000 km or 12 months

    If your car is driven in a style if listed below, it may be more appropriate to opt for the Time and
    Distance regime:

    • Extremely uneconomical driving style i.e. continual maximum acceleration i.e. ‘foot to floor’
    • Vehicle fully loaded
    • Mainly short journeys
    • Frequent cold starts
    • Frequent hill climbs
    • Frequent towing
    • City centre driving

    (Click here for full document)



    I believe all Australian delivered vehicles are setup to use the Time/Distance Regime, so don't worry about LongLife Regimes and 30k service intervals. BTW, unleaded 95 and 98 petrol in Australia is allowed to contain up to 5 times the amount of sulphur than is currently allowed in Europe (50 ppm vs 10 ppm) so no one will be able to achieve 30k here in any case.

    Instead, use the above information to help you determine whether it would be beneficial to change the oil more frequently. If you drive your vehicle according to the conditions listed under "LongLife Regime", consider a 15k/12m service interval more than sufficient.

    On the other hand, if you more fit the profile according to the conditions listed under "Time/Distance Regime", then you may consider a 7.5k/6m oil change interval, which is again more than sufficient (just ask the dealer/workshop for an oil & filter change - not a service).

    As always, I recommend using 504/507 oils whenever possible, even on a 7.5k/6m OCI.


    But it is a marvel of engineering that under the right conditions, these engines, when used with correct lubricants, are capable of very long drain intervals indeed.

  2. #2
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    Quote Originally Posted by Diesel_vert View Post
    I would consider anything less than nominal operating temperatures a "cold start".

    Granted, starting an engine at 30°C is less stressful than starting up at 0°C, but you're still more than 60°C away from nominal operating temperatures - when the engine is designed to be most efficient.
    I completely disagree. If only because, from that description everyone would fall into the severe category and therefore there would be no such thing as the 15,000km/1 year service intervals! hehe

    (unless there are some countries where the average temp is 60°C that I'm unaware of)

  3. #3
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    May 2011
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    Perth, Australia
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    Quote Originally Posted by Corey_R View Post
    (unless there are some countries where the average temp is 60°C that I'm unaware of)
    Probably one of those countries on Mercury...
    MY18 TIGUAN 162TSI Sportline | DarkNight Tint
    MY14.5 PASSAT 118TSI | Octane Tint

  4. #4
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    Quote Originally Posted by Corey_R View Post
    I completely disagree. If only because, from that description everyone would fall into the severe category and therefore there would be no such thing as the 15,000km/1 year service intervals! hehe
    To expand on what I said earlier, it's not the cold start itself which determines your service intervals, it's how many there are in a given interval.

    Consider the following points:



    LongLife Regime
    • Mainly longer distance journeys
    • Limited number of cold starts, engine is kept at operating temperature over a longer period of time

    Time/Distance Regime
    • Mainly short journeys
    • Frequent cold starts



    Obviously, one doesn't normally keep the engine of a motor vehicle running 24/7, so a cold start is unavoidable - that's not the issue. The issue is how many cold cycles the engine must go through in relation to the distance covered.

    The above points go hand in hand. You generally can't get up to nominal operating temperatures in a short distance (unless you thrash it from the get go, or idle for lengthy periods - both detrimental!) - this is why the time it takes to get up to temperature is related to the distance travelled.

    It's about minimising the time an engine is kept below operating temperature - just one of many factors to consider when determining the oil change interval.

  5. #5
    Join Date
    May 2010
    Location
    WA
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    Users Country Flag Thread Starter
    Hi All,

    This thread has mutated somewhat.....

    Anyway, back on topic: Had my car serviced yesterday at Golfwagen (Wangara). They did it as an afternoon job and had it done in about 1 hour while I waited.
    Oil used: Castrol SLX Professional Powerflow Longlife III 5W-30
    changed oil filter
    computer interrogation printout attached to receipt
    cost $265
    They have moved and have a very clean looking garage
    The guys were great. They were quick, have VAG equipment and are a lot cheaper than any dealer in Perth

    I will go there again.
    Golf VI GTI MY13 Candy white/ DSG/ Detroits/ tint/ reverse camera/ parking sensors
    2016 Skoda Octavia 162TSI RS Wagon (Silver/DSG/Tech pack/ Black pack)

  6. #6
    Join Date
    Feb 2009
    Location
    Perth, WA
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    13
    Curious if other ppl have experienced the same service cost differences between the different dealers. About to have my 30K service for my 2008 Golf GTI and have just rung all the dealers in WA and got the following quotes: Wangara 610, Osb Park 590, Vic Park 510 and Melville 430.

    Am very tempted to go to Melville due to the sheer price difference but curious to know what people's thoughts are on the massive differences in price. Was thinking one reason could be because Melville is so new, they are lowering their prices to try and build up a customer base since not many people know there is a VW dealer in melville.

  7. #7
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    Brisbane
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    Quote Originally Posted by reimondo View Post
    Curious if other ppl have experienced the same service cost differences between the different dealers. About to have my 30K service for my 2008 Golf GTI and have just rung all the dealers in WA and got the following quotes: Wangara 610, Osb Park 590, Vic Park 510 and Melville 430.

    Am very tempted to go to Melville due to the sheer price difference but curious to know what people's thoughts are on the massive differences in price. Was thinking one reason could be because Melville is so new, they are lowering their prices to try and build up a customer base since not many people know there is a VW dealer in melville.
    It's possible that Melville doesn't include the brake fluid change and the others do, this is a requirement at 2 years irrespective of kilometres. Ask them all their hourly rate as this will differ and there around 3 hours labour in that service so a $30 difference will be $90 on the total price. Melville may not offer a free loan car either and so on and so forth.

  8. #8
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    Mindarie, Perth (WA)
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    Users Country Flag
    what 'cuzzy-bro' said ^^^

    Ask each of the delaers what it is that they are going to do for the amount quoted.

    At OP...you will at least get a decent conversation from the Courtesy Bus driver (if you use the service)
    MY16 Touareg 4.2Lt V8 TDI/Pure White LED lightbox/REDARC Brake Controller/ Racechip/iDrive Throttle controller
    2008 GOLF .:R32/5DR DBPE DSG/SUNROOF/RNS510/PRIVACY TINT/CONTI SC3s/MILLTEK CATBACK NON-RES/9W2 BT/"MYR-032"

  9. #9
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    South Perth, WA
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    Quote Originally Posted by darkfriend View Post
    Hi All,

    This thread has mutated somewhat.....

    Anyway, back on topic: Had my car serviced yesterday at Golfwagen (Wangara). They did it as an afternoon job and had it done in about 1 hour while I waited.
    Oil used: Castrol SLX Professional Powerflow Longlife III 5W-30
    changed oil filter
    computer interrogation printout attached to receipt
    cost $265
    They have moved and have a very clean looking garage
    The guys were great. They were quick, have VAG equipment and are a lot cheaper than any dealer in Perth

    I will go there again.
    Great to hear mate

    I had a 7,500km at Wangara, and whilst I felt the price was a little high ($390) their service was excellent and Tash is a very good service consultant, happy, friendly, competent etc etc. I indicated as much in the after service survey they send you.

    So for me, the service was a pleasant, painless experience, they appear to know what they are doing, the provision of a loan car added additional convenience as I dropped off in the morning and picked up in the afternoon and still had a car to visit clients etc. I will continue to get servicing done there unless the cost differences far outweigh the service provided!
    WLF127

  10. #10
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    May 2008
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    Mindarie, Perth (WA)
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    Quote Originally Posted by shakespeare View Post
    Great to hear mate

    I had a 7,500km at Wangara, and whilst I felt the price was a little high ($390) their service was excellent and Tash is a very good service consultant, happy, friendly, competent etc etc. I indicated as much in the after service survey they send you.

    So for me, the service was a pleasant, painless experience, they appear to know what they are doing, the provision of a loan car added additional convenience as I dropped off in the morning and picked up in the afternoon and still had a car to visit clients etc. I will continue to get servicing done there unless the cost differences far outweigh the service provided!
    Good on you... Ray & Natasha run a good operation
    MY16 Touareg 4.2Lt V8 TDI/Pure White LED lightbox/REDARC Brake Controller/ Racechip/iDrive Throttle controller
    2008 GOLF .:R32/5DR DBPE DSG/SUNROOF/RNS510/PRIVACY TINT/CONTI SC3s/MILLTEK CATBACK NON-RES/9W2 BT/"MYR-032"

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