just did my 60k service with VW @ sutherland.

put it this way, it was not bad, far better than their sales staff

the service manager was very helpful as was her service staff (one of their mechanics owns a ballistic R and took us for a spin in it)

all up, was 1500 as i had already done the pads, rotors (fluids, oil filter, fuel filter, dsg service, etc.). if you can source the wipers and clean the injectors yourself otherwise its roughly another 300 on top.

they had a look at some of the other problems i had (major oil consumption, 2.5L per 15000 km's; rattles here and there, MDI problems, DSG clunk etc) and they've logged all my faults so i can rest a little easier.

if you have any further questions just PM me.