Service Centre Recommendations

[Enforcer001]

Paul Wakeling VW service Center, got my 60k service due in a few months will be calling and getting qoutes from there first.
Is that the same one you went too?

[jacs]

yes, it sure was......60k service includes dsg service right ?

[Ozram]

Not disputing you had a problem jacs. But Paul Wakeling's are in the process of moving the service department to a custom built separate facility next to the sales offices. Currently they are using the same cramped workshop as Holden, Mitsubishi, Hyundai etc.

I've had all of our servicing & warranty work done there for the last 3 years and can't really fault them TBH.

[Umai Naa!!]

Correct.

The 60,000klm service includes a DSG oil and filter change.

[Enforcer001]

Sure does, i consider myself lucky, when i had the mechatronics device in the DSG replaced they replaced all oils and filters ofcourse all under warranty, saving me a fair bit coming to the next service.

['fatboy']

Hi all,

Just wondering if anyone can recommend a good service centre in Melbourne besides the usual dealerships? I'm only 2 yrs into our VW 118 TSI DSG golf ownership. Will warranty still be maintained if i go to a non dealer service agent?

thanks

[SilvrFoxX]

Warranty is in place as long as you comply with the manufacturers recommended service schedule by a registered service provider. Waarranty work itself will have to be done through a VW service centre if it is identified by a non VW servicing agent

[jacs]

Not disputing you had a problem jacs. But Paul Wakeling's are in the process of moving the service department to a custom built separate facility next to the sales offices. Currently they are using the same cramped workshop as Holden, Mitsubishi, Hyundai etc.

I've had all of our servicing & warranty work done there for the last 3 years and can't really fault them TBH.

Yes, i was told that (stand alone service centre), my local (Mcgraths VW at Kirrawee) has the same set up too......................looks impressive, i have the feeling it may be a VWA requirement for future service centres. Can only be an advantage to customers !

[jacs]

Warranty is in place as long as you comply with the manufacturers recommended service schedule by a registered service provider. Waarranty work itself will have to be done through a VW service centre if it is identified by a non VW servicing agent

"Registered service provider" !!!!............are you 100% certain?, i was under the impression that as long as the servicing was performed by a licenced mechanic, using genuine parts, the warranty is valid?

[SilvrFoxX]

"Registered service provider" !!!!............are you 100% certain?, i was under the impression that as long as the servicing was performed by a licenced mechanic, using genuine parts, the warranty is valid?

My bad.. you are correct , thats what I meant.. too long in IT