Service Centre Recommendations

[ozgti]

I merged you thread here since you're kinda asking where else to take your car, and even if you're not, it's related to NSW. If you'd used the index you would have found this already, but you'd also have found a thread there where manol had listed the 45k servicing cost of every dealer and independent in VIC, as of May 2011.

Does this include Sydney prices???


In short... NO. So why direct him to a thread where there is nothing to do with pricing in SYDNEY?

[Alok]

Hi,

My car is up for it's 45k service and I'm a bit reluctant to take it back to my regular dealer (in Sydney) as the 35k service cost me around $750 which I thought was pretty steep.

Just wondering what other's have paid for servicing?

Thanks.

Dubman

I'm a 45K service done on my golf tsi. After looking around a lot I decided to go with Barloworld Mascot, as they were the cheapest dealer $425. I also enquired at non-dealer service centres. The cheapest I was quoted was at VW Village $250.

I decided to pay the extra $175 and go to the dealer for peace of mind. But it's up to you.

[Corey_R]

Does this include Sydney prices???


In short... NO. So why direct him to a thread where there is nothing to do with pricing in SYDNEY?

Um... as per my post, I clearly said it contained VIC prices. Why? Cause it would give you a general idea of the service prices being offered in another expensive capital city...

[ozgti]

Um... as per my post, I clearly said it contained VIC prices. Why? Cause it would give you a general idea of the service prices being offered in another expensive capital city...

Yes and... What's that got to do with the price of fish???
Each city will charge independantly of each other. With a dealer spread of over $154 in VIC ... It still doesn't say how much people have paid for servicing in Sydney/NSW.

[Corey_R]

Dude... each DEALER will charge independently, so if you want to take that attitude, what is the point of any of these threads? Maybe you need one for each post code Seriously... it gives you a general idea, which is all any of these threads do even if it is for the same state...

Maybe I should have just posted my 30k service cost, cause you know that's what the OP was after as well

Geez... sorry for trying to be helpful and providing information.

[Sebast]

+2 for Derek ...

[jacs]

Not a fan of going back to dealerships for servicing, but i thought it'd be nice to have the VW stamp at least once in the log book.
Anyway, after driving out of the service dept at Campbelltown, i pulled over just to have a quick check under the bonnet. To be honest, the oil on the dipstick didnt look as clean as i wouldve expected, but i put it down to my paranoia, so dismissed the thought.

After getting home and the car being parked for an hour or so, I noticed a small pool (about 7cm) of oil under the sump plug. Further inspection revealed that the sump plug was leaking so i tightened it a touch (It seemed tight enough), cleaned the surrounding area and went for a drive til the engine oil was hot again, returned home, looked underneath, leak was there again.

It was Saturday, so couldnt get it back til Monday morning, but over the weekend had a closer look under the bonnet, and suspected the oil filter hadnt been changed. The hose that runs over the top, has a spacer grommet that rests on the filter. This spacer had caused a dust/dirty mark on the filter as if it had been there for some time (the car was bought in sept 2011), i cant imagine this dust/dirty mark on a brand new filter. My assumption was that the oil i initially checked wasnt as clean, as it was mixed with what was left in the original filter (about 200ml at a guess), but like i said, no real proof, just lots of suspician.

On returning the car 1st thing Monday morning, i informed the tech behind the counter of the leak, and also mentioned that I suspected the filter had not been changed. He guarenteed me it had (as i knew he would). I also played the soft approach and said that its possible it was forgotten, an easy error to make, especially if you are busy !!

I waited an hour or so while they worked on the car (it was good they attended to it immediately!). Upon completion, they apologised, i drove out, and once again checked under the bonnet just down the street from the service dept., removing the dipstick revealed the oil was definately cleaner (wiped it on my fingers), the area around the sump plug was dry and not leaking, and the oil filter looked like a brand spanker. (either that or it was well cleaned)

I ummed & rrrrrd about writing this thread, but in the end its up to readers to make there minds up. Personally, i dont think i could go to a dealership again (Ive been bitten before) unless there's a waiting room with glass partioning the workshop, which i know some dealerships now have, but i'll most likely do my own, or go to one of the few VW specialists in Sydney or outer areas upon recommendation by someone.

[Enforcer001]

My GTi has been back to that dealership twice for warranty work, nothing but great service, cant complain, had the mechatronics unit fail in my dsg and the water pump fail on separate occasions, both times car was up and running in a week.

I called around all the other big dealers in sydney told me there was a 3 week wait.

[SilvrFoxX]

what a pain, I suggest you just don't take it to that VW service centre, pick another in your area.. I like the VW stamp too

[jacs]

My GTi has been back to that dealership twice for warranty work, nothing but great service, cant complain, had the mechatronics unit fail in my dsg and the water pump fail on separate occasions, both times car was up and running in a week.

I called around all the other big dealers in sydney told me there was a 3 week wait.

Great to hear, which dealer are we talking about?