Roof console rattle

[Schnapp]

Unfortunately I don't have any photos but I can try and explain the disassembly process...

At the rear of the roof console there is a compartment for the storage of sunglasses. Initially I thought this would be the key and tried to lever this out. I could not get it out for fear of breaking something so I checked with the local dealer.

The next section along from the sunglasses compartment is designed to look like two speaker grills but they are both fake with the one on the drivers side housing the microphone (for blutooth phone kit) in one small section. This is the panel which actually lifts out. Initially I tried to lever it out from the front (windscreen side), but it actually comes out from the rear (edge closest to the sunglasses compartment).

TIP: Often people use screwdrivers for levering out plastic trim. This is one of the worst tools you can use as it will result in damage most of the time. I use a plastic kitchen spatular.

One you have lifted the rear edge away, it will hinge down and can be removed by unclipping the front tabs. This now gives you access to two star screw which can be removed allowing the whole section panel (including map lights etc) to be pulled out.

I hope this helps.

Thanks Grover

[Tobes_WIR35]

After about 6 months of thinking the rattle was coming from the passenger A pillar or AC vent, I, like you, put some pressure on the roof console panel and the rattle went away. This rattle has been driving me a bit mad as it's gotten gradually more frequent and audible.
Thanks for the fix info, I've given it a shot. Instead of foam I used lengths of electrical tape rolled in a cylinder with the sticky side out, we'll see how it goes, I have about 100km to drive this afternoon.

[Jmr84]

Now now Grover not all dealership technicians are the devil. Some of us actually take pride in our work. glad you fixed your issue. I must say we haven't had this issue arise in our dealership so it's good to hear of other faults to learn from. Cheers.

[Hillbilly]

I have the PDF files on all this but dont know how to include them in a post.

[bamble]

I have this exact issue - edition 35, started at about 3,000kms

[Tobes_WIR35]

Ok so my fix didn't completely get rid of the rattle but at least I know the source of the problem and I'll attempt a more permanent solution this weekend. The problem seems to be the Bluetooth microphone bring a little loose fitting into the clip-in housing.

[jamesdavid]

I like how your quick to assume all "dealer" mechanics are the same grover. I have been a factory trained dealer mechanic for over 5 years now and i have always gone an extra step to ensure my repairs are of the highest quality and do not cause a repeat repair.

Perhaps it would be wise to associate your problem with the specific dealer in question as opposed to "dealer" mechanics in general, given that half of the time any optional extras are fitted by pre-delivery vehicle fitters as opposed to mechanics.

[bamble]

My car is factory spec with no dealer fitted options... So I don't believe this 'problem' has anything to do with dealers anyway

[Tobes_WIR35]

I don't want to turn this into a discussion about dealer mechanics other than saying both VW Kedron and VW Newstead have been very satisfactory. Other new vehicles I have owned such as Nissans, Holdens, Ford, Mitsubishi, not so much (sometimes infuriating and lazy).
The part I don't like is that when you drop off and collect your car, you speak to a non-technical service advisor. Ideally I would like to speak to the mechanic who works on my car. That way we are both on the same page, and things don't get lost in translation.