RNS Issue

[avalasia]

I was taking a trip from Sydney to Newcastle on the weekend and for some unknown reason the RNS would keep turning off and restarting on its own.

At times the music would just pause and the screen would shut down and after afew seconds reboot itself, this happened 3-4 times within 10 mins. When the unit reset the GPS was non-existent and took several reboots for it to reconfigure itself. I was forced to turn it off for afew mins and then it seems that the problem was solved.

Has this happened to anyone else?

[borbor1313]

sounds worrying
could be either overheating or premature HDD failure.
Report it to your dealer service department so it can be documented in the event of needing relpacement when it dies.

[Ozram]

Hey Avalasia,

Did this occur around the Wyong & Ourimbah areas on your way to Newcastle? It seems to be a bit of a dead zone or Bermuda triangle for the RNS units and has been documented on this forum before. Try a search. FYI I know of a few units (mine included) that play up in this area.

Check here
http://www.vwwatercooled.org.au/newf...ad+spot&page=2

[Todd]

Yep this is a common problem, I travel up the F3 a bit & the RNS510 reboots every time I pass through Wyong just near the twin servo's. Frustrating but not sure if there is a solution out there?

[avalasia]

Im unsure of the exact area where the problem occurred, i was too busy trying to make the RNS come back to life.

I have never had this problem in Sydney after 2 months so im guessing it might be a 1 off. If i ever happen to drive down the F3 again i will pay close attention to the area and see if it happens again.

[Mk6 GTI]

Hi Guys,

Not a very good start. very dissappointing.

I went for a drive to newcastle and while i was out the sat unit kept freezing and then kept restarting. Also MDI stoped charging the iphone.

Took the car in and the unit was replaced. the unit they installed didnt produce any sound and was also faulty so i was stuck waiting another day for the car to be ready.

Ive had that installed for a few days and i noticed that the sound came through distorted a for a little while. It stopped and i thought it was ok.

I just went to show a mate the car and when i turned the ignition on the rns510 did not even power up. i connected the phone to the mdi and it didnt charge. Its booked in AGAIN on monday.

Very dissappointing to say the least!

[nau]

ouch... well u can connect headphones to your iPhone and it got GPs ?... u all set

[V6Passat]

Hi Guys,

Not a very good start. very dissappointing.

I went for a drive to newcastle and while i was out the sat unit kept freezing and then kept restarting. Also MDI stoped charging the iphone.



Took the car in and the unit was replaced. the unit they installed didnt produce any sound and was also faulty so i was stuck waiting another day for the car to be ready.

Ive had that installed for a few days and i noticed that the sound came through distorted a for a little while. It stopped and i thought it was ok.

I just went to show a mate the car and when i turned the ignition on the rns510 did not even power up. i connected the phone to the mdi and it didnt charge. Its booked in AGAIN on monday.

Very dissappointing to say the least!

bad batch? good luck getting it sorted out once and for all...

[MurphyTheElf]

Yeah best of luck. I have an intermittent problem where the neither steering wheel phone button nor the RNS510 phone button will mute the stereo when playing Media (I don't have Bluetooth yet). Happens maybe 50% - 75% of the time. Turning off the ignition or switching the source to Radio and then back again will fix it. They almost replaced the unit, but then VWA came back and told them to do some more testing on the electronics. If the unit button doesn't function, then it's certainly not the electronics. Ah well, nowhere near as bad as your problem, but shows the units certainly aren't infallible.

[Mk6 GTI]

Yeah thanks guys..

It looks to me like its a electrical issue and not the rns itself. Arhhh very frustrating! Hopefully it gets sorted once and for all. Will let u all know how i go after monday.