Originally Posted by
Transporter
Since the OP posted that he was at the VW dealer, everyone should be able to get that the VW dealer knows about the OP's issue.
Not necessarily Miro.
A lot of these dealers don't put all the iss ues into the database so no record is available unless you want to trawl back through the paper copies they fill out on the forecourt.
It wouldn't be the first time a dealer has said "we have no record of your complaint". Not everyone is as thorough as you are.
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I used to think I was anal-retentive until I started getting involved in car forums
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