The Official Mk6 Golf DSG Clutch / Shudder / Squeal Issues Thread

[Ryan_R]

I've heard this question so many times recently I'm starting to think it must be true - but have seen nothing official from VWA. China and USA have it.

[kaktusdigital]

Hi Ryan,

When you got your clutch pack replaced, was that the new part from the MK7?

[Ryan_R]

@kaktusdigital Wouldn't have a clue. Was fitted July '12, mechatronics done in September.

[Alok]

I got a call from service centre saying that the mechatronic unit needs to be replaced. Apparently it would normally cost about 5k. They mentioned the VW drivetrain warranty but they want it serviced at VW dealerships - which I haven't done. They also want the 7 speed DSG serviced. When I took my car to VW Village in Sydney for 60,000km service I was told the DSG does not need servicing.

Anyway, I also have the extended warranty through Allianz so they will check if that covers it. From what I can tell the PDS has no mention about having the car serviced at VW specifically:

We may not pay your claim if you do not:
a. service your vehicle in accordance with the manufacturer’s recommendations and
keep a record of the services undertaken on your vehicle.
b. take reasonable care to maintain and protect your vehicle

I figure that just means as long as it complies with the manufacturers service schedule then it should be fine. Anyone made a claim on the extended warranty that had their car serviced with independent?

[Ryan_R]

I've had 30k and 60k done at Volkspower and 15k and 45k done at the dealer. No problem with DSG claim (one dealer were a pain so I went to another one who were national dealer of the year a few times in a row and they were fantastic to deal with).

VP also mentioned that the DSG7 doesn't need to have it's oil replaced (it has 1.7L of DSG oil) but they recommend to do it every few years. Not sure if that's genuine or just their way of making more money. I've seen it done before though and it's not a particularly difficult job if you're handy with a socket set.