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Thread: The Official Mk6 Golf DSG Clutch / Shudder / Squeal Issues Thread

  1. #331
    Join Date
    Nov 2009
    Location
    Brisbane, QLD
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    66

    All work and parts have 24 months warranty, regardless if you paid for it or if it was done under warranty.

    This is from the email I received from Volkswagen Australia

    Please also be advised that genuine Volkswagen parts carry a 24 month warranty (independent of the Volkswagen New vehicle Warranty Policy) from the date of purchase or installation when carried out by a Volkswagen Authorised Repairer. You should therefore retain your invoice from your Volkswagen dealership for 24 months as proof of the beginning of the warranty period. This warranty is available at any Authorised Volkswagen Dealer throughout Australia.

  2. #332
    Join Date
    Aug 2010
    Location
    Mullaloo, WA
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    192
    Users Country Flag
    Thanks stelex, I thought it had to have a warranty.
    MY14 Audi S3 - Misano Red, S-tronic, Performance pack with parade red trim.

  3. #333
    Join Date
    Aug 2011
    Location
    NSW
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    Users Country Flag
    My car just get tow back to VW. Since last night my car is not changing gear, not even the P R N D S displaying on the dashboard. car can only go up to 40km then drop straight back to 0. This morning, i turn on the car, everything looks fine, driving along homebush bay drive...out of sudden the whole car start to shudder and clunk so badly, engine light came on, was on D7 and straight away all these disappear on the dashboard and no gear engagement. Stop on the side of the road for 10 minutes, turn on the car, now i can see it is changing gear but every single gear change, no matter is increasing or decreasing, has a very very bad clunk sound.

    SIGH .....

  4. #334
    Quote Originally Posted by rockDAhouse View Post
    My car just get tow back to VW. Since last night my car is not changing gear, not even the P R N D S displaying on the dashboard. car can only go up to 40km then drop straight back to 0. This morning, i turn on the car, everything looks fine, driving along homebush bay drive...out of sudden the whole car start to shudder and clunk so badly, engine light came on, was on D7 and straight away all these disappear on the dashboard and no gear engagement. Stop on the side of the road for 10 minutes, turn on the car, now i can see it is changing gear but every single gear change, no matter is increasing or decreasing, has a very very bad clunk sound.

    SIGH .....
    Sounds like the mechatronic has failed... is your car still under warranty?
    Golf Mk6 118TSI MY11 | UG | DSG | RCD510 | Dynaudio | MDI | Park Assist | Sport Pack | Opti-coat

  5. #335
    Join Date
    Nov 2009
    Location
    Brisbane, QLD
    Posts
    66
    Quote Originally Posted by omgolf View Post
    Sounds like the mechatronic has failed... is your car still under warranty?
    Yeah, I would say the same.

    Is your Golf year 2009 /2010?

  6. #336
    Join Date
    Aug 2011
    Location
    NSW
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    60
    Users Country Flag
    Quote Originally Posted by Stelex View Post
    Yeah, I would say the same.

    Is your Golf year 2009 /2010?
    yeah mine is 09. I currently have extended warranty which is good. VW chatswood classic only able to look at my car this Friday as they are fully booked. Guess my car will be sitting at dealer until Friday then, might give them a call Friday evening and see what is happening.

  7. #337
    Join Date
    Nov 2009
    Location
    Brisbane, QLD
    Posts
    66
    Yeah, I thought it would be an 09-er. I had the same problem, just more brutal; drive, drive, drive, stop ... end of story.
    3 weeks later I had it on the road again with a new mechatronics put in. Out of warranty it would cost around $3,000 to fix.

    Ask the dealer to give you a complimentary loan car.
    Last edited by Stelex; 30-07-2012 at 05:15 PM.

  8. #338
    Join Date
    Aug 2011
    Location
    NSW
    Posts
    60
    Users Country Flag
    Quote Originally Posted by Stelex View Post
    Yeah, I thought it would be an 09-er. I had the same problem, just more brutal; drive, drive, drive, stop ... end of story.
    3 weeks later I had it on the road again with a new mechatronics put in. Out of warranty it would cost around $3,000 to fix.

    Ask the dealer to give you a complimentary loan car.
    3K holy cr@p ... I gave them a call just now, they said had received my car from toll truck and has been allocated to a service advisor. I might call them Friday and ask what is the update. If takes forever to fix it, i would ask for a complimentary loan car.

  9. #339
    Join Date
    Feb 2012
    Location
    VIC
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    19
    Users Country Flag
    Had no idea this was such an issue. Our 118 TSI (June 2010) has just had a clutch replaced. On the service form it's shown as
    vw0am198140c replacement kit.
    Is this the new clutch pack for the DSG7?
    2010 Golf TSi & Polo GTI White MY12.5 - VIC

  10. #340
    Join Date
    May 2011
    Location
    QLD
    Posts
    792

    Had my first service on the 77TSI Golf with the 7 speeder today. One of the items they did a factory bulletin service for was the DSG software update.

    They also fixed some washer on the actuator or something.

    Overall, I thought it felt smoother, but wife didn't think the gearbox was jerky before this.

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