The official I have ordered/received my new MKVI thread

**markwid** · 05-01-2011, 01:18 PM

Originally Posted by SilvrFoxX

Problem is that is true

I know. I maybe laughing out loud externally but actually crying inside.

Grrrr, much anxiety in waiting...

**Corey_R** · 05-01-2011, 01:47 PM

Originally Posted by SilvrFoxX

I would be more inclined to be truthful about the situation by saying these are limited volume cars and the wait time because of their exclusivity is quite long. Provide a range of 4 - 9 months based on current experience, this way the potential client knows what they are in for and why. Then the offer of an alternative, ie the GTI if indeed it is a shorter wait but again outline the availbility but then what is on offer in the holding yard.

I just think because Car sales seems a young mans game, expereince with communication and managing expectations is not a natural but bait and hook is..

Yeah well, that's what Dermot's trying to say is the right thing to do - but other dealers are "stealing sales" by not doing that.
When REXman and I ordered our Golf R's from Denlo on June 12th (day of launch), we were told Nov 30th right there and then. They were out by a week for REXman and two weeks for me, but yeah... not bad for an "ETA".
There were other members of the forums initially told 4 months! What the...

**sek** · 05-01-2011, 06:50 PM

Markwid, yes i'm going to stick it out. I assume you would too?

Originally Posted by Dermot

The delivery date was ALWAYS going to be June/July. If a dealer told you otherwise the you were mislead. Its almost daily now that a client tells me X dealership is quoting them 3 - 4 months for a factory order and we are quoting 5 - 6 months for the same order.... Only difference, we are being honest and realistic, dealer X is lying to secure a sale.... I don't understand why dealers just cant be honest to the client from the beginning... What a farce of an industry we work in.

Hi Dermot, my dealer did say realistically expect 5-6months (which i was preparing myself for since i've been viewing these forums for a long time now). Having ordered late in October and given the 5-6 months i was expecting April/May delivery at the time i though that was a decent time frame give or take. On my Order they listed down the ETA for February (at that point i was like "i hope so", but wasn't counting on it) but at the same time they said it will most probably be 5-6months which would make it April/May. I feel my dealer was being honest with me quoting 5-6months but obviously there is some other factor pushing the ETA to June/July.

What I don't understand is what is the point of listing down the "Estimated Delivery Date" (on the order) that is earlier than the 5-6months?

Are you aware of any such delays or are you able to divulge any such information?

**SilvrFoxX** · 05-01-2011, 07:00 PM

The ordering system would have provided him that estimate, he was giving you the realistic view verbally

**sek** · 05-01-2011, 07:02 PM

As far as i remember he entered in that February date himself. And yes he also gave me the realistic view verbally.

**Corey_R** · 05-01-2011, 07:11 PM

Yep. The order system (NADCON) doesn't give them an ETA at all. Not for quite some time anyway. They manually put in an ETA based on past experience and other current orders they have. In other words:
1) The dealers are stupid
2) The dealers are liars

Take your pick.
It's why good dealers get so frustrated!

**sek** · 05-01-2011, 07:38 PM

Yeah it's a long wait but for now i'll take solace in the fact that:

1) I'll completely forget about the wait once i take delivery
2) Others have been / are in the same boat
3) Gives me more time to save more $ for the car/future mods

**GTi Crow** · 05-01-2011, 08:31 PM

Mine ordered mid December 2010 - build date week 9 of 2011 - my calc last week of February. Would put delivery late May - probably last week of going on previous car timing.

I am starting to smile. Excitement will build when vin # available start of March.

**sek** · 05-01-2011, 08:35 PM

Originally Posted by GTi Crow

Mine ordered mid December 2010 - build date week 9 of 2011 - my calc last week of February. Would put delivery late May - probably last week of going on previous car timing.

I am starting to smile. Excitement will build when vin # available start of March.

Stupid question.. but how did you find out the build date week information?

**Corey_R** · 05-01-2011, 08:39 PM

Originally Posted by sek

Yeah it's a long wait but for now i'll take solace in the fact that:

1) I'll completely forget about the wait once i take delivery
2) Others have been / are in the same boat
3) Gives me more time to save more $ for the car/future mods

1) So true. 2010 went SO QUICK for me now!
2) Yep, nothing new really. I'm thankful that it only took 6 months to get my R instead of the "much more" that it took for some of the MKV GTI owners to get their cars!
3) Yep. By the time my R arrived, I didn't even need to sell/trade-in my Polo before picking up the R. So waiting has its advantages.

Originally Posted by sek

Stupid question.. but how did you find out the build date week information?

The dealer can provide that in the few weeks before it will go into production...