The official I have ordered/received my new MKVI thread

[AdamD]

mine has been delayed by sunroof! yep u heard it right sunroof!!!!!

This isn't uncommon. Because of the process used to build the cars (JIT - Just In Time manufacturing), cars with certain special order requirements will be delayed until such time as all the parts required to fulful the order are available. VW doesn't always carry large stocks of all possible parts - hence the delay.

[gv-dub]

I think my car was on the same boat, dealer told me it arrived in melb on 31/5. I asked him yesterday when I can take delivery but he still won't give me a firm date and just says around the middle of the month! What dealer did you get yours from? Mine is Berwick VW.

Mine is being delivered by Peninsula VW...they've been really good. Any time I ask a question (often dumb!) they get back to me pretty promptly..Your dealer should be able to track through the road transport company (Patricks or Toll I'm guessing) as to where it is in the process. It is basic customer service really.

[gv-dub]

Yup, mine was on the Asian Dynasty as well, I've been told I can expect delivery about the 25th of June.

I wouldn't have thought it takes 2 weeks to get from Melb to SA! I get mine on the 11th June, so something not right there. Hang in there

[night_flight]

This isn't uncommon. Because of the process used to build the cars (JIT - Just In Time manufacturing), cars with certain special order requirements will be delayed until such time as all the parts required to fulful the order are available. VW doesn't always carry large stocks of all possible parts - hence the delay.

no mine is in the country already was on the way to me just this week but the dealer canceled it the last min. and has said the sunroof wont close the whole thing has to be replaced now!!!! i am so sad.

[Zaul]

The dealer had 220 cars on the boat, and they also need to sort my (free) window tinting - to my specs..so I'm happy to wait as long as it's done properly

[hazamatic]

Mine is being delivered by Peninsula VW...they've been really good. Any time I ask a question (often dumb!) they get back to me pretty promptly..Your dealer should be able to track through the road transport company (Patricks or Toll I'm guessing) as to where it is in the process. It is basic customer service really.

Indeed I think he should also. To be honest the customer service hasn't been that great at this dealer, but they gave me a cheaper price then anyone else and they had colour I wanted, so meh. Hopefully I get my car soon!

[Duke996]

no mine is in the country already was on the way to me just this week but the dealer canceled it the last min. and has said the sunroof wont close the whole thing has to be replaced now!!!! i am so sad.

Is wasn't pouring rain when he made this phone call was it?

[AdamD]

no mine is in the country already was on the way to me just this week but the dealer canceled it the last min. and has said the sunroof wont close the whole thing has to be replaced now!!!! i am so sad.

Oh, damn! Oh well, at least they've found the issue now, rather than you finding it later when you need to park the car in a public place, and it's raining!

Hopefully won't take them too long to get the parts to fix it.

[night_flight]

Oh, damn! Oh well, at least they've found the issue now, rather than you finding it later when you need to park the car in a public place, and it's raining!

Hopefully won't take them too long to get the parts to fix it.

yeah I just wonder how does this happen as the dealer confirmed to me that it already had pre delivery checks and just before they washed the car they couldnt close it I wonder if sum1 took it for a nice test dirve....Can it be easily jammed by wire or somehting??? Should take a week as they have to order it from sydney (some sunroof parts made by other car manuf Mitsubishi???!!!) in any case I hope it doesnt take long as i have sold my car and handed it over just this week .moral of the story never sell till you sill you new car P A R K E D

[night_flight]

Is wasn't pouring rain when he made this phone call was it?

I hope not....They kinda lied to me first first they said the airbag light turned on and for this reason they couldnt deliver the car yea ok...but the next day I spoke to service ppl (by passing the actual person who sold it to me) and told me its sunroof....