Fair enough. Anyway - just give them some slack. Today was crazy for me as well. I'm not even in customer service (well, not public facing anyway) and things were crazy for me due to this being a 4 day weekend. I'm not sure whether the dealers are opening or not over the weekend, but there will be limited enquiries and work that they could do on Friday and Monday regardless, so they could be in a case like I am, trying to cram 3 days of work into 1!
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