VW dealers are likely obligated under the terms of their agreements to provide service and support according to a schedule dictated by VWA. This allows VWA to have confidence in their servicing network and makes it cost-effective for them to offer comprehensive warranties and other support services. It's possible that a dealer may be violating their agreement if they perform actions such as recoding (but I am hypothesising here so take my comments with a grain of salt). My point is: your dealer may want to help you (especially if they can charge you accordingly), but may be prevented from doing so for other reasons.
Coreying has pointed out several good sources of VCDS services. There are also several forum members who may be able to help you as well. You may prefer the reassurance provided by a commercial business, but don't be under any illusions that the changes will be supported or warrantied by VWA. Just sayin'.
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