MK6 GTI - Rattle upon acceleration - Resolved via TPI: 2021062/7

[peedman]

Does everybody have this rattle? I dont have one or havent seemed to notice it!

[Whitegti11]

Does everybody have this rattle? I dont have one or havent seemed to notice it!

If yours had it you would know. I'm too embarrassed to floor it with people outside it sounds terrible.

[GTI mk6]

Rang barloworld glen waverley and spoke to their service department, they haven't got a clue when the clips will be in, useless. Said to ring back once a month to check if they are in. Won't be buying another vw if this is the service they provide.

Looks like you have saved me a phone call......same answer as last month
How much longer do we have to put up with this tinny embarrassing rattle that is definitely getting worse.
Made a joke about which would come first....the clip or the Polo GTI, damn long wait for both! GRR VAG

[MiiLos]

Rang barloworld glen waverley and spoke to their service department, they haven't got a clue when the clips will be in, useless. Said to ring back once a month to check if they are in. Won't be buying another vw if this is the service they provide.

Oh FFS its as if they were selling a new release iPhone not a 2x5cm piece of metal.. hopeless.

[Whitegti11]

Yes hopeless. I even asked why does it take VW months to get clips in when ecstuning has them in stock. Buy the friggin clips from them. I even offered to buy the clip myself but they wouldn't fit it under warranty.

[Corey_R]

Have some patience guys.

They've a few hundred thousand cars which these engines in them. Now everyone is trying to get these clips at once. It's going to take some time, just deal.
I'm also told, they're not just steel but titanium... not sure if anyone who's actually got one can confirm that or not.

In any case, there is going to be short supplies for a while. Even when a shipment does arrive, they'll probably run out quick and you might have to wait to the next one.

[MiiLos]

I understand Corey, but for something that has been ignored for so long and finally acknowledged once a third party addressed and solved the issue.. its a bit poor on VW's behalf. Also when I went into Barloworld to get my name down, the guy was like 'oh yes the clip, we have no information on when it will be here, we placed an order a few weeks ago'. That's approx 2 months now since I went I think, also I had to request to have my name put down on the waiting list. Initially I got the feeling of.. we don't have it, now shoo :|

Oh and there's a few million people demanding the iPhone and they seem to bare reasonably well lol

[mfl]

Have some patience guys.

In any case, there is going to be short supplies for a while. Even when a shipment does arrive, they'll probably run out quick and you might have to wait to the next one.

Sorry I think VW A should be pro-active in chasing up owners who complained about the rattle (and had it verified by a dealer), rather than the owner having to now ask the dealer for it to be done. (yes I know it saves VW money this way).

The service staff when I first bought it up were indifferent, to the point of rudeness about the rattle and just rattled off the standard line about it being 'normal' and now I have to go through these people again for the clip (assuming they agree with the TPI)........ not looking forward to the experience.

[VW Convert]

Oh and there's a few million people demanding the iPhone and they seem to bare reasonably well lol

If you reckon VW are shagging you around, this is nothing compared to what I went through when I wanted to buy an iPhone for my wife some months ago. I reckon Apple wrote the manual on how to stuff people around!

Cheers

George

[Whitegti11]

I think the most frustrating thing is the VWs attitude to the situation. Not once have a heard "sorry for the inconvenience", "we understand this is frustrating" or any sympathy from the employees at all. Even after i dropped my car off to have the clip installed, when i went to pick it up all i heard was the clip wasn't instock and they do it next time . My personal experience with VW staff are they are rude (even when I initially went to buy the car no sales person would give me the time of day) in the end I got a buyers advocate to do it, ignorant, for example dismissing the existence of the TPI, instead of saying "I'm unaware of that one, but I will look into it and call you back immediately". General customer service goes along way to easing a customers frustrations with issues such as this.