MK6 GTI - Rattle upon acceleration - Resolved via TPI: 2021062/7

**GTI mk6** · 17-09-2011, 11:25 PM

Originally Posted by victim

My Car was booked in only for this issue, over 4 weeks earlier. I had to re-arrange my day to be available for drop-off and pick-up, and was baffled that they could make such a stupid mistake. Sure, I got to drive around Melbourne all day in a brand new Tiguan that was provided with a full tank of fuel, and my car was cleaned inside and out prior to pick up, but I would've assumed they'd have realised that the part was not in stock and cancelled the booking beforehand.

I'm convinced now that the clip fix is not under review, they are simply still on back-order, and they made this story up so as not to appear incompetent.

This really is incompetence on a grand scale.......
Hope their workmanship is better than their story telling

So, the wait continues......Polo GTI, spring clip....Polo GTI, spring clip...which one will arrive first???

**Whitegti11** · 19-09-2011, 08:39 AM

Just dropped mine of at glen waverley. Fingers crossed I'll be driving home in a rattle free car.

**MiiLos** · 19-09-2011, 01:57 PM

Originally Posted by Whitegti11

Just dropped mine of at glen waverley. Fingers crossed I'll be driving home in a rattle free car.

So they have received stock? I still haven't been called in

**Whitegti11** · 19-09-2011, 02:12 PM

Don't know miilos. They didn't mention not being in stock when I dropped it off but I am getting a subframe/front suspension rattle and a faulty door handle fixed at the same time. I'll let you know when I pick it up.

**Whitegti11** · 19-09-2011, 03:52 PM

Originally Posted by MiiLos

So they have received stock? I still haven't been called in

Just got a call from the service department, same story. No clips available so will have to bring it in again at a later date when they arrive

**MiiLos** · 19-09-2011, 04:00 PM

bummer.. thanks for the update though!

**governor22** · 20-09-2011, 11:27 AM

anyone take theirs to five dock ? how do you rate the service over mascot ?

**Mi16 Man** · 20-09-2011, 07:00 PM

Phew....my clip is 'reserved' for my upcoming 1yr/15Kkms service on Oct 4.....

Love my 'dealer'!

**Ooj** · 20-09-2011, 08:17 PM

I've taken it to five dock for a service and also some warranty issues.

Service was just the standard oil change at 1 year and no surprises. It was the standard price at $420.

Warranty service has been quite good. I didn't buy the car from them but they adjusted some seals and the dront doors to solve some wind noise issues and also replaced my rear door seal twice until It was satisfactory. All done for free and no fuss.

As for the rattle issue, they were also willing to put in writing that it was normal and would not damage the car nor void any future warranty issues. I think that was a great thing because it gives me some peace of mind. Getting this answer out of VAG Australia was impossible and painful.

Has anyone got the clip put in from Barloworld Five Dock?