Problem golf and problem service
Hey again,
A little while back I took the car back because the rain sensor was STILL not working properly (a fault I previousley mentioned in another thread). (2nd visit for this problem) and when I went to pick it up (after 24 hours without my car) they simply said no fault found again, after telling me last time that it has been a common problem and will be replaced no questions asked.
The bonnet fit and finish problem was however fixed and am happy for that.
However they completely refuse to replace the rain sensor. After telling them it sometimes drags across the dry window he came back with the pathetic excuse that I should NOT have the sensor set to on when its not raining to which I was gobsmacked. Not only this, but when its light rain, it will drag the wipers acros the window with barely any water on it, then when it teams down they wait LONGER. I cannot live with having a faulty rain sensor and no intermittent wipers as its driving me insane in light rain having to wipe it with the one touch wipe each and every time.
I rang VW customer assist who rang me back 2 days later saying theres nothing they can do about after investigating the matter.
On top of this my nearside rear speaker seems to be vibrating rather noticeably on high bass songs and I'm having troubles with the supercharger clutch making loud clicking sounds along with the car hesitating when it does this.
I'm tempted to sell the car now and am not happy what so ever. Its one thing to sell faulty cars, its another NOT to fix them, I don't mind products with faults as long as the customer service is there.
Does anyone think a letter to head office may help? Because I wont buy another golf if this is the way I'm going to be treated, the car I always wanted until I finally bought one.
I also find the face they want to charge you for a hire car it outrageous after spending $45k on a car that I'm without for a day because THEIR product is faulty.
Stoney!
6 Sp Manual 118 TSi
Colour: United Grey
Build Date: August 09 Delivery Date: 16th Oct 09
ODO at last fill: 2555km
Avg Fuel Cons at last fill: 8.6
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