Jumping up and down sometimes works

[FJ Steve]

I've already been up to another dealer (Wangara VW) for some touch-up paint! Will probably go there for servicing, or ?Golfwagen (also in Wangara). Only ever hear better things about those places in this forum compared with my local dealer. After what's happened at the local dealer, I would be a little apprehensive to take my car back there...

Ray Robinson is the Service Manager at Wangara......top bloke.

[ConR]

Very true however the Dealer Principal (who couldn't be bothered to sort his customer out) still benefits if you take your car there for servicing ($$$$).
If it were me they would never see another red cent of my hard earned. I would go to another Dealership and I'll bet they bend over backwards to get your service business and look after you (if they're smart) as you'll likely purchase your next car off them if they treat you right.

Agree with that, and I'm following that exact principal. The dealer I bought it from is losing my business for all maintenance work, and all future sales. First impressions are big for me. I didn't buy a toaster from Bing Lee...I bought a car that's going to last me for the next 3+ years. I expect something out of it, and that includes bang on service.