How to track the car you have ordered?

[Corey_R]

Next ship....

[keg75]

It's on the BOAT!!!! woohoo!!! eta 11/10/09

1st week november i'll be parrping around the hood in my first ever car!!! and what a car it is....

[ZIO]

I just got an export from NADCOM showing a 'desired build week' 50.2011 - if that all goes to plan what milestones should I be expecting and aprox when would delivery be?

Rocco R White.... Melbourne

[keg75]

The boat arrived last week on Tuesday (11/10). I was going to go down and see if I could see the car unload but didn't get there in the end so just watched the boat on the port of Freo webcams. I saw it leave at about 8pm.

I went fishin in Freo this weekend just gone and had a look at the import yard. Nothing there except 3 nice evoque's and an old lancia and some Audi's. Lots of mitso' and stuff like that.

So where has it gone now. compliance yard - dealership. (it wasn't there on sunday) the car was bought through wangara. I emailed Dermot 3 times since last Thursday and got no replies. I called wangara today and aparently he's left. The lady I spoke with today will get in touch once she works out who's looking after me now. I'm a bit concerned on timeframe as i got custom plates and don't wan them to drill the bumper.

How much notice do they give you to pick up your car? I need to get cash sorted and that can take a few days accessing managed funds etc...

let me know.

Keg75

[keg75]

I just got an export from NADCOM showing a 'desired build week' 50.2011 - if that all goes to plan what milestones should I be expecting and aprox when would delivery be?

Rocco R White.... Melbourne

about 5months.... :\ mine was order 26/5 left production 25/8 and got here 11/10. still waiting for delivery...

[delxa]

I just got an export from NADCOM showing a 'desired build week' 50.2011 - if that all goes to plan what milestones should I be expecting and aprox when would delivery be?

Rocco R White.... Melbourne

Scirocco wait times will be an unknown quantity at the moment. You'll probably be one of the first to receive one so we'll all probably have to look to your experience. My Golf R was on the ship 2 weeks after the indicated build date and will have taken 6-7 weeks to get here by the time it lands (on Monday ). Further two weeks for compliance, pre-delivery and should be ready to go.

[dyljoy]

Mate, u are another lucky buyer for R. mine placed order 23/5 and don't have VIN and even build date to tell yet. Don't know why my order take so long on queue? Have called VWA and get back with no further update as yet. I am start lose my patient. Should I cancel my deal and get back my fully deposit to find another dealer with stock? coz they promise me car can delivery around this Nov/Dec, but i don't think it will happen by now. Some advice pls, guys

about 5months.... :\ mine was order 26/5 left production 25/8 and got here 11/10. still waiting for delivery...

[Klink1313]

Mate, u are another lucky buyer for R. mine placed order 23/5 and don't have VIN and even build date to tell yet. Don't know why my order take so long on queue? Have called VWA and get back with no further update as yet. I am start lose my patient. Should I cancel my deal and get back my fully deposit to find another dealer with stock? coz they promise me car can delivery around this Nov/Dec, but i don't think it will happen by now. Some advice pls, guys

If your car takes as long as mine took you can expect devlivery in March 2012 (mine took 10 months one day from delivery to order). I too got frustrated but couldn't think of anything other car that would be as good so just hung in there (had to drive a non airconditioned 30 yr old car for 5 months which included the hot summer). Glad that I waited though and you will be to.

Delay could be due to a part shortage for a particluar option that you ordered. When I ordered the hold up seemed to be on DSG cars as manual cars were being delivered more quickly.

[dyljoy]

Thanks your reply, i think i know the decision now. Coz i just get a update from VWA regarding my order. They told me a good news which I don't think so, they have my build week now, and it is week6 2012. And according the transfer time, I only can take it home around next Mar/Apr which I can't wait that long(almost a year). So i think it is time to take some action from dealer now.

If your car takes as long as mine took you can expect devlivery in March 2012 (mine took 10 months one day from delivery to order). I too got frustrated but couldn't think of anything other car that would be as good so just hung in there (had to drive a non airconditioned 30 yr old car for 5 months which included the hot summer). Glad that I waited though and you will be to.

Delay could be due to a part shortage for a particluar option that you ordered. When I ordered the hold up seemed to be on DSG cars as manual cars were being delivered more quickly.

[delxa]

Thanks your reply, i think i know the decision now. Coz i just get a update from VWA regarding my order. They told me a good news which I don't think so, they have my build week now, and it is week6 2012. And according the transfer time, I only can take it home around next Mar/Apr which I can't wait that long(almost a year). So i think it is time to take some action from dealer now.

Are you absolutely sure there is no Estimated Delivery Date on your contract and clause to release you if not delivered within 14 days from that date? It's absolutely reprehensible that a dealer can string you along for an indefinite timeline, and essentially hold you to ransom with your deposit until your car eventually arrives.

I'm not suggesting for a moment giving up on the R. Just this particular R, especially if there is another Candy White 5 Door with all the fruit among the other dealerships. I'm sure they'll be understanding if you explain that you are still happy to purchase a car through them, but would appreciate them working with you to get something on a more reasonable timeline. This is probably just me thinking through the "in a perfect world" scenario. Either way.

While the dealer may not have control over the seemingly whimsical VW production schedule, they still are the end point for the overall experience. And it reflects badly on them if that experience is a frustrating or unpleasant one. It's in their best interest to get you into a car that you are happy with as soon as possible. They make $1-$2k (I had to lay down $2k) if they get keep your deposit. They make a lot more if they actually conclude the sale.

I'm sorry to hear they are giving you the runaround. I hope your dealer will at least hear you out. Best of luck, mate.