How to track the car you have ordered?

[sman66]

OOOOOPS.
Thank you markwid....not looking good for me then. Will call today and see what some forceful persuasion can do.
Your car seems to be arriving in a reasonable amount of time. Wonder why people with R's need to wait longer. What perhaps for me is most annoying is that they were not honest about an ETA. Customer service seems to be lacking somewhat and I have not received even an apology for the delay.

In parallel, ring around and see if there are cancelled orders that is similar to your specs.[/QUOTE]

[markwid]

Good luck sman66. Hope you get it sorted. Maybe find yourself a cancelled order that suits you and is on its way. Apparently, non-metro dealers may have orders not sold yet.

As to long waits for R's, common wisdom around here is demand > planned supply. Constraint in supply of some parts has been suggested as the culprit. Similar situation is happening to new model Polo.

If you are sticking with your factory order, build date is key in figuring out ETA. Once past that bottleneck, the other things that needs to happen can flow smoothly.

[Ohmang]

If you are sticking with your factory order, build date is key in figuring out ETA. Once past that bottleneck, the other things that needs to happen can flow smoothly.

How long after you have ordered will the dealer have a build date to tell you?

[markwid]

How long after you have ordered will the dealer have a build date to tell you?

I would say ~ 2 months.

[sek]

So i just got my NADCON screenshot for the ETA data and i have a few questions.

I understand that the dates listed per line can and very well may vary. For those of you that have taken delivery of their cars, how accurate are those dates?

On the first page of this thread it says
"A VIN number will only be allocated when the car is handed to production. It should be available to your detail at "Checkpoint 8" which is Step 15 of the list below."

If my NADCON screenshot says that checkpoint 8 handover was on 16/2/11 does that mean i should already have a VIN assigned? If so is the VIN displayed on the NADCON screenshot because i don't see it anywhere.

"Arrival at final destination" would I be correct in assuming that is the port that it arrives at in Australia?

[Corey_R]

So i just got my NADCON screenshot for the ETA data and i have a few questions.

I understand that the dates listed per line can and very well may vary. For those of you that have taken delivery of their cars, how accurate are those dates?

ETA means ESTIMATED Time of Arrival. So really, that should answer the question for you. They're estimates. Rough guides. How "accurate" will vary on many things. No point really going any further than that.

"A VIN number will only be allocated when the car is handed to production. It should be available to your detail at "Checkpoint 8" which is Step 15 of the list below."

If my NADCON screenshot says that checkpoint 8 handover was on 16/2/11 does that mean i should already have a VIN assigned? If so is the VIN displayed on the NADCON screenshot because i don't see it anywhere.

NADCON is an application. There are many screens. It would be on the Order > Order Details > Car Configurator screen.

"Arrival at final destination" would I be correct in assuming that is the port that it arrives at in Australia?

Basically.

[GTi Crow]

So i just got my NADCON screenshot for the ETA data and i have a few questions.

On the first page of this thread it says
"A VIN number will only be allocated when the car is handed to production. It should be available to your detail at "Checkpoint 8" which is Step 15 of the list below."

If my NADCON screenshot says that checkpoint 8 handover was on 16/2/11 does that mean i should already have a VIN assigned? If so is the VIN displayed on the NADCON screenshot because i don't see it anywhere.

The VIN number is straight under the Checkpoint Date on the NADCON Extended Information Screen and is labelled Chassis Number and if you have a Checkpoint 8 Date you should have the Chassis number. My Checkpoint Date was 8/2/2011 and my GTI is now sitting on the docks at Bremerhaven hopefully hitching a ride on Torino which is in port loading at the moment.

[sek]

I was only provided screenshots of the "order - ETA data" and "order - Order details" screens.

[Corey_R]

The VIN number is straight under the Checkpoint Date on the NADCON Extended Information Screen

You're best to ask the dealer for what I said above. There is no "Extended Information" Screen - that is simply a table towards the bottom of the "Order > Order Details > Car Configurator" as I mentioned in my post above!

I was only provided screenshots of the "order - ETA data" and "order - Order details" screens.

See my quote above. If you've already been given some info from the "Order Details" screen, make sure your dealer then goes to the "Car Configurator" screen (if it's not already there) and then scroll down to almost the bottom. The "Extended Information" table is the 2nd bottom table.

[sman66]

I went to the dealership today and found out that the broker had only passed on the order to them a month after I paid my deposit...so the 23rd october 2011.
The dealer showed me the screen that said final assemby 22/3 at the bottom it had arrive Australia 27/5. The dealer told me I would definitely have it within about 10 days of this date.
He also told me any orders made now on golf R's or polo GTi's were being quoted a 12 month wait...it seems that demand is far outstripped by
supply despite the factory having a 23hour day.
So lessons learnt are : NEVER use a broker again and Patience is a virtue grrrrrrr!

As to long waits for R's, common wisdom around here is demand > planned supply. Constraint in supply of some parts has been suggested as the culprit. Similar situation is happening to new model Polo.

If you are sticking with your factory order, build date is key in figuring out ETA. Once past that bottleneck, the other things that needs to happen can flow smoothly.[/QUOTE]