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Thread: How to track the car you have ordered?

  1. #81
    Join Date
    Jun 2007
    Location
    Sydney, Australia
    Posts
    688

    Once off loaded Mr Patricks takes your car and hides it away from your dealer for as long as he can.

    No, once it arrives at the docks the car needs to pass customs, it is then transported to a holding yard and then transported again to the selling dealer. Could happen very quickly(3-4 days) or held up for many reasons (2-3 weeks). Once at the dealer depending on if you have any extras fitted/work required the detailing process is normally 2 working days.

    If you have tracked your car to the port then ask the dealer to contact Patricks and see where it is in the progress of getting out your way.
    Last edited by Flipper Dog; 21-02-2010 at 06:25 PM.
    Flipper Dog
    Now - T-Roc R, Audi Q5
    Past VWs- T-Roc R-Line, Golf 6, 7 and 7.5, Touareg 7L and 7P, Passat B5.5, Polo MK3, Polo MK4 and GTI

  2. #82
    Join Date
    Feb 2010
    Location
    Canberra
    Posts
    128
    Thanks for that. Mine has only just been ordered so I'll chase around in June for it
    Ex- 2010 Golf GTI
    Ex - 2015 Skoda Yeti
    Soon - 2016 Tiguan

  3. #83
    Mine has been returning a "No Records Found" for the past week.


    Does anyone think there be a solution/reason for this other than a perhaps incorrect VIN#.

    The car was built 2 weeks ago so I would've thought there'd be some shipping log by now even if its still on land.


    Thanks.

  4. #84
    Join Date
    Sep 2009
    Location
    Sydney, NSW
    Posts
    94
    Quote Originally Posted by amoon0 View Post
    Mine has been returning a "No Records Found" for the past week.


    Does anyone think there be a solution/reason for this other than a perhaps incorrect VIN#.

    The car was built 2 weeks ago so I would've thought there'd be some shipping log by now even if its still on land.


    Thanks.
    From experience, I believe you won't necessarily see any records returned from the W&W tracking website until the car is actually on the vessel itself. The car is probably still in Germany somewhere at this stage.

    I remember from the time my car was built to when I first was able to track it was approx 3-4 weeks and I got the exact 'No records found' message during that period... so it won't be too much longer before you will see a record on the W&W tracking website.
    Then it's an even longer wait as you see the route the vessel takes - seriously, my car will have seen more of the world than I have by the time it arrives!
    2010 Mk6 GTI - Candy White, Park Assist + RVC, Dynaudio, MDI, R LED Tail lights

  5. #85
    Ok Thanks,


    It's already a painful wait and still a few months to go.

  6. #86
    Join Date
    Jan 2010
    Location
    Murdoch, WA
    Posts
    12
    I used to work for WW - shipping line that imports all the vehicles. Back when i was there, cars are already precleared with customs well prior to their arrival and are usually taken off the wharf within 24-48 hours so as to make room for the next batch - ie: by say another shipping line carrying Toyotas/Nissans etc (Bigg Japanese manufacturers have their own ships a lot of the time). Most Terminals in Aust have limited capacity for car carriers therefore once one unloads, the stock needs to be cleared asap as there is another one waiting to unload it's cars.
    If you have ever seen the cars come off the ship, they look nothing like when u pick them up from the dealer. You would see that they are usually covered in a plastic film, a lot of the time, they are running on steel rims, not alloys and are covered in a fine white dust which is used to protect against salt air. Hence the detailing is where all the magic happens!
    WW used to own it's own car detailing company - cars would be taken there to a massive undercover yard, and detailed as per dealer's instructions (ie: as per your order) and then delivered to dealer.
    Things may have changed now in terms of detailing, but I am certain that the vehicles spend no more than 24-48 hours at the wharf.
    Maybe a few variances to above now (ie - detailing more carried out by dealers.) but this is how it used to happen.

  7. #87
    Join Date
    Nov 2009
    Location
    Sydney, NSW
    Posts
    105
    Quote Originally Posted by JPwest View Post
    I used to work for WW - shipping line that imports all the vehicles. Back when i was there, cars are already precleared with customs well prior to their arrival and are usually taken off the wharf within 24-48 hours so as to make room for the next batch - ie: by say another shipping line carrying Toyotas/Nissans etc (Bigg Japanese manufacturers have their own ships a lot of the time). Most Terminals in Aust have limited capacity for car carriers therefore once one unloads, the stock needs to be cleared asap as there is another one waiting to unload it's cars.
    If you have ever seen the cars come off the ship, they look nothing like when u pick them up from the dealer. You would see that they are usually covered in a plastic film, a lot of the time, they are running on steel rims, not alloys and are covered in a fine white dust which is used to protect against salt air. Hence the detailing is where all the magic happens!
    WW used to own it's own car detailing company - cars would be taken there to a massive undercover yard, and detailed as per dealer's instructions (ie: as per your order) and then delivered to dealer.
    Things may have changed now in terms of detailing, but I am certain that the vehicles spend no more than 24-48 hours at the wharf.
    Maybe a few variances to above now (ie - detailing more carried out by dealers.) but this is how it used to happen.
    Wow, that's sounds good. I might get my car earlier than excepted. I just sold my old Golf MK5 yesterday. Hopefully the new one will come soon.
    Golf GTI MKVI | Carbon Steel Gray | 5DR | DSG | Bi-Xenon | 18" Detroit | MDI |

  8. #88
    Join Date
    Jan 2010
    Location
    Murdoch, WA
    Posts
    12
    You might get Lucky niulf, but as i said, not sure how it all works now. That is how it used to happen abt 8-9 yrs ago.

  9. #89
    Join Date
    Jan 2010
    Location
    Murdoch, WA
    Posts
    12
    You might get Lucky niulf, but as i said, not sure how it all works now. That is how it used to happen abt 8-9 yrs ago.
    No doubt some changes have been made to whole process.

  10. #90
    Join Date
    Jan 2010
    Location
    Murdoch, WA
    Posts
    12

    You might get Lucky niulf, but as i said, not sure how it all works now. That is how it used to happen abt 8-9 yrs ago.
    I would assume some changes have been made to the whole process.

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