I wouldn't be too worried Ox, it took me about 3 phone calls to get the Vin out of them, I think it's just slack assedness on their part. Keep at them though, they eventually get sick of you asking and will get it, not the way it should be of course but a lot of dealers are like this. Jason is spot on with the post arrival time, between 2 and 3 weeks is normal from arrival to delivery.