How to track the car you have ordered?

[DCRL]

Hey Rob, which dealership did you get yours from?

[JSKAR]

ANIARA is on its waaaayy!!! WOOHOO!!! I only have 6-7 weeks till it hits Melb! YAY! (SARCASM) Then another 3 while cutsoms fluff around!!
Oh well...
And she be comin the back way....via USA / Panama (GULP) / and New Zealand....

[Rob_R]

Hey Rob, which dealership did you get yours from?

Bought mine at Burwin Ferntree Gully.

[Rob_R]

ANIARA is on its waaaayy!!! WOOHOO!!! I only have 6-7 weeks till it hits Melb! YAY! (SARCASM) Then another 3 while cutsoms fluff around!!
Oh well...
And she be comin the back way....via USA / Panama (GULP) / and New Zealand....

Next stop for you is Baltimore. The excitement has started hey.

[JSKAR]

The excitement slowly turned to "over this ****e", now it is reverting back to gradual excitement...... just HATE seeing Golf's on the road!!! THANKFULLY not many R's!!!

[DCRL]

JSKAR, thought you got black? Did you change it to rising blue?

[DCRL]

Hey Rob, how was the sales rep and overall experience at Burwin, did you have to chase up the rep for all the info?

[Rob_R]

Hey Rob, how was the sales rep and overall experience at Burwin, did you have to chase up the rep for all the info?

Leading up to and signing on the dotted line the salesman was my best friend. After that he didn't want to be my best friend any more. I attempted to make contact a couple of times just for a quick update. Each time I would politely leave a message on his landline, mobile and left messages with their receptionist. The receptionist was actually the best experience with the dealer at this stage. When I would ring up she knew my voice, remembered my name and was not happy my salesman was not getting back to me. She told me it was ridiculous and put me onto the Sales Manager. Sales Manager was fairly p!ssed to hear my experience and asked that if I have any future enquiries to contact him direct. From that time on, my experience with this dealer has been fantastic. Basically the dealership was being let down by one sales guy. I think he is packing shelves at the local supermarket now!!

[DCRL]

The same thing happend to me, now the sales rep is gone from the dealership. I think VW need to seriously have a look at their dealerships and training.
AiDA was sailing out of Melbourne, wondering if the cars were unloaded Friday night or if she's coming back.

[Rob_R]

The same thing happend to me, now the sales rep is gone from the dealership. I think VW need to seriously have a look at their dealerships and training.
AiDA was sailing out of Melbourne, wondering if the cars were unloaded Friday night or if she's coming back.

Nah she won't be coming back. Ours cars will have been unloaded. Aida only spends a day in each port then moves on to the next.

The dealership redeemed themselves and all is sweet so apart from a little bump in the road my experience has been good. It only takes one person to wreck the reputation of a group. It's how it is resolved that counts of which it was so I'm happy.