How to track the car you have ordered?

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Originally Posted by MiiLos

Not exactly sure how delivery works once the car docks, but im guessing it would take a day or 2 at the docks while all necessary work is carried out there before being loaded up on the truck and delivered to the dealer. Then another 1-2 days at the dealer before handover to the buyer. The Melbourne docks are literally no more then an hour from my dealership so im hoping to have the car within a week of it docking in Melbourne. Does that sound right?

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My car arrived on the Toreador @ Port Kembla on the 8th. According to the dealer it made it into the VW system on the 11th and it just finished compliance certification with Patricks on the 18th. After hearing that Silver Fox had been given a delivery date, I rang my dealer, was given the info above but no delivery date. In my head I had always hped for 3 weeks delivey from landing so if is available for pick up on the 30th that will be ok. Anything earlier would be a bonus. Anything later......well I guess I will just have to wait....I've had lots of practice.

Hey Klink I reckon you will get a call this week.. they will want their money in before End of Month :)

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Originally Posted by SilvrFoxX

Hey Klink I reckon you will get a call this week.. they will want their money in before End of Month :)

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I certainly hope so. I refuse to let any delays get to me :cry:

I was just looking at your location, probably working through next shipment.. I am much closer to the docks and it is a big dealership. I would hazard a guess your dealer is still waiting confirmation.. I feel your frustration.. we have waited the longest with the least amount of info and then you see me get advised.. anyway I aint counting my chickens just yet

thanks all, i went in today and spoke to the assistant sales manager, he got the sales person to chase up stock control and guess what, the VIN has been there since late last month. check point date was 11/05/11, i am hoping it will be on the ship by mid next month and delivery early August. i am hoping it will be earlier but i doubt it.

A perfect example of how dealers really don't try hard to service the customer once the deposit has been taken. Low expectations means zero disappointment :)

Does anyone know what happen to our cars once they leave the docks? Do they go directly to the dealer? Mine arrived last week in Fremantle, but today I notice its not at the docks anymore? Who and what is this "Patricks" everyone talks about?

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Originally Posted by Ebo

Does anyone know what happen to our cars once they leave the docks? Do they go directly to the dealer? Mine arrived last week in Fremantle, but today I notice its not at the docks anymore? Who and what is this "Patricks" everyone talks about?

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How do you know it has left the docks?

Patricks is a car importer, transport and compliance company. They are responsible for doing all the paper work and sticking the compliance plate on the car and ultimately getting it to the dealer for sale.

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Originally Posted by Ebo

Does anyone know what happen to our cars once they leave the docks? Do they go directly to the dealer? Mine arrived last week in Fremantle, but today I notice its not at the docks anymore? Who and what is this "Patricks" everyone talks about?

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Patrick Autocare Home

Guys - I have the feeling the dealer is ****ing me around with delivery of my car! Initially he told me 24th May, however he has now pushed it back to end of May. According to him the Car landed in Bris a week ago, however he cannot tell me how long it takes to clear customs etc etc. In your experience, has the car taken much time to clear ports and do pre delivery stuff before you can pick it up??