GTI Delivery Woes

[G-rig]

That is pretty dodgy, can't believe Austral tried to pull one over her.. oh wait, yes i can.

[MurphyTheElf]

Standard 17 rims - still no 18s in Oz

This is not right - see Murph's photos of his new car with 18s on his thread "Four days in heaven".

Yup - the dealer said it was one of very few with 18s in the first shipment. I originally placed a flexible order and signed a contract based on MkV prices. I then asked the dealer to keep an eye out for a car with 18s. When the allocations came in, he gave me a list of available cars. I chose one, which he said he set aside for me. When the pricing came available, I signed a contract according to its specs.

He told me that VWA pretty pulled the specs of the original shipment of cars out of their arses - not based on pre-orders.

Austral sounds like a dodgy dealer trying to palm off a damaged import.

[mrpayne]

Plenty of red without sunroof, and also a fair few around with 18's.

Interesting to know what we are up against, I guess Austral's have had the monopoly in some form in Brisbane for a fair while, and haven't realised that they are going to have to pick up their act with their service now there are a few more dealers around.

Also, will have to post up a photo or two of our demo next week....Tornado Red with painted bonnet circa Guy H's car, and 18" Motorsport wheels....

[Breno]

I've tried to buy a VW on two occasions from two different dealers in Brisbane, it's not through lack of trying that I now drive an Audi. Are there any good VW dealers in QLD?

[S.A]

I paid a deposit and signed a contract with a full page of special conditions I wrote to protect myself well before the dealer allocation or pricing was known.

What sort of things did you cover with your special conditions windmagnet?

[triode12]

I've tried to buy a VW on two occasions from two different dealers in Brisbane, it's not through lack of trying that I now drive an Audi. Are there any good VW dealers in QLD?

We have the same problem in NSW...the stealers here know that there are not many of them around and VW cars are in high demand.

Just keep filling out the VW surveys complaining about the dealers, I believe VW knows about this issue and is looking into ways of rectifying it.

[lawsy82]

VW Austral in Brisbane were a joke. I went on Saturday - walked around for 10mins before somone offered assistance which I declined.

Walked around for another 10mins, was again offered assistance by someone else, seemed knowledgable. We talked for a bit i asked for a test drive and he said " We arnt doing test drives today, we are only test driving cars if you promise to buy one today"....

WTF i couldnt believe what i heard. I asked him for his best price, and he basically said they were not discounting the vehicles at all- and the price he gives me will the full RRP....

So I drove 10mins up the road to another VW dealer, got awesome service, test drove a GTI, and 3 hrs later they had 2 sales ( My friend bought one aswell)...

I than called up Austral - Spoke to the sales manager and explained to him they had lost out on 2 sales, and 3 years of servicing and I asked how did they make him feel?? - I told him your sales rep was a wanker, your dealership is a joke ( No test drives on Saturdays WTF????) and I will ensure everyone I associate with knows about my experience at your dealership....

Looks like im not the only one who thinks they are joke - judging by the posts around here

[Brendan_A]

Will post VIN next week, friend will let me know after weekend.

The specs on the car.
Tornado red.
Sunroof - apparently all red ones have sunroof
Normal lights - all Oz cars in 1st round have normal lights.
Sat Nav
Standard 17 rims - still no 18s in Oz
5 door.
Leather
The paint defects are on both sides of car (doors) and C pillar. Appear as small bubbles in the clearcoat. Oily substance appears to be under the clearcoat. The oily stuff makes the oil on water rainbow effect at certain angles.

That sucks man!! I had my new Jetta for 2 weeks and paint started bubbling on the bumper. The panel shop fixed it and its all good. They said it's vary rare for VW to have paint issues. Oil may have fallen on the bumper from the robot in the booth.

[Brendan_A]

I've tried to buy a VW on two occasions from two different dealers in Brisbane, it's not through lack of trying that I now drive an Audi. Are there any good VW dealers in QLD?

Wippells Volkswagen in Toowoomba are good. The misses and I bought a new Jetta earlier this year and the sales guy was very helpful, knew his VW and wasn't pushy, he even let us take the demo for 45min drive without him in the car and we came back and signed up for one. I would definitely go back and buy another car from him. (New MK6 golf for me nxt year)

[windmagnet]

What sort of things did you cover with your special conditions windmagnet?

Most of the provisions are not relevant now that the price list is out and car is available to test drive.

Conditions allowed cancellation if prices were not as predicted in order, if a car could not be delivered to me matching my spec (or a variation I agreed) before the end of November, if I did not want to proceed after test driving the car, if the government business incentive was withdrawn or modified, subject to finance etc etc.