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Thread: Golf VI Service costs

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  1. #1
    Join Date
    Sep 2009
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    Bundaberg, Qld
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    39

    Cool

    Why don't you guys do your own services for a fraction of the cost. Save money, save time, save the high risk of the dealer damaging your car and enjoy the satisfaction of knowing that it was done correctly.

    I have almost always performed my own services for every car I have ever owned. I log everything, especially if it is outside of the standard checklist. I even sign the service slips and mark them as having been done by the owner.

    I have never had a problem with warranty claims nor been questioned about this when I trade. When I took delivery of the 118TSI, I had the dealer supply me with four air filters and four oil filters.
    2009 Golf MkVI 118 TSI
    United Grey - 7sp DSG, Sports Pack, Sat Nav, Blutooth, Towbar, Park Assist
    2005 350Z Track Coupe
    Ultra Yellow - Lots of mods

  2. #2
    Join Date
    Sep 2008
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    Blue Mountains, Sydney
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    Quote Originally Posted by Grover View Post
    Why don't you guys do your own services for a fraction of the cost. Save money, save time, save the high risk of the dealer damaging your car and enjoy the satisfaction of knowing that it was done correctly.

    I have almost always performed my own services for every car I have ever owned. I log everything, especially if it is outside of the standard checklist. I even sign the service slips and mark them as having been done by the owner.

    I have never had a problem with warranty claims nor been questioned about this when I trade. When I took delivery of the 118TSI, I had the dealer supply me with four air filters and four oil filters.
    I did my own oil change at 7,500km, but doing a whole service seems a bit much. It is very true what you say though, but it is like everything. You'll always save money doing things yourself.


    Golf VI -- 118TSI, 6-speed manual, Candy white, Sports pack and Adaptive chassis control.

  3. #3
    Join Date
    Jan 2008
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    Brisbane
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    3,553
    Quote Originally Posted by Grover View Post
    Why don't you guys do your own services for a fraction of the cost. Save money, save time, save the high risk of the dealer damaging your car and enjoy the satisfaction of knowing that it was done correctly.
    Probably for the same reason why I don't do my own dentistry or own surgery. There are people out there who are qualified and do this all the time.

    I'd be interested to see the statistics behind your "high risk" of the dealer damaging the car.

    I have almost always performed my own services for every car I have ever owned. I log everything, especially if it is outside of the standard checklist. I even sign the service slips and mark them as having been done by the owner.

    I have never had a problem with warranty claims nor been questioned about this when I trade. When I took delivery of the 118TSI, I had the dealer supply me with four air filters and four oil filters.
    If anything you've been lucky on the warranty front because I can't see how you could do the service to the standard required by Volkswagen without the specialist tools, training, access to TSB's or the diagnostics machine. The might fix minor items but once it becomes something a bigger I bet that VW take a much better look at your servicing (VW dealers enter the service information into the dealer interface and VW can see if you have or haven't had the car serviced through a authorised center)

  4. #4
    Join Date
    May 2007
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    Brisbane, QLD
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    218
    Quote Originally Posted by Maverick View Post
    I'd be interested to see the statistics behind your "high risk" of the dealer damaging the car.
    I've worked next to service departments that flog cars cold, watched them do it on a number of occasions. Its not their car, they just don't care half the time. I'm sure most dealerships are fine, but you might get some apprentice who gets into your golf for the first time... hey i wonder how this thing goes. I know it happens, how often? Maybe all the time, maybe once in a blue moon... personally I do most of the stuff I can handle myself... and get trusted ppl to do the rest. At least I know the car is always treated well, instead of bouncing off the limiter with the cold engine.

  5. #5
    Join Date
    Sep 2009
    Location
    Bundaberg, Qld
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    Yeh you are correct Maverick... if you don't have the ability or skill required for a specific task then you should leave it to someone who does. I will always seek assistance from others when the issue is beyond me.

    I am lucky that I am very competent mechanically.

    Something else to think about... you can be super qualified and extremely well trained but if you lack an eye for detail, don't care about what you are doing, are unskilled at the delicate tasks (rough) and generally damage everything you touch then you should apply for a job at a dealer workshop.
    2009 Golf MkVI 118 TSI
    United Grey - 7sp DSG, Sports Pack, Sat Nav, Blutooth, Towbar, Park Assist
    2005 350Z Track Coupe
    Ultra Yellow - Lots of mods

  6. #6
    Join Date
    May 2008
    Location
    Erskineville, NSW
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    Quote Originally Posted by Grover View Post
    Something else to think about... you can be super qualified and extremely well trained but if you lack an eye for detail, don't care about what you are doing, are unskilled at the delicate tasks (rough) and generally damage everything you touch then you should apply for a job at a dealer workshop.
    Not nice mate. I did half my tool-time at dealerships or franchised shops. By my guesstimate I was a midrange mech in the dealership (half were better than me, half worse) and I don't tick any of those boxes above.

    The biggest problem with dealerships are the good techs get given the problem cars & difficult jobs & the lousy ones do the services.

    I must have pulled dozens of dashboards out of cars because I could put them back together without leftover parts & take all the squeaks & creaks out. Used to do all the dual aircons in the busses, people movers etc and lots of interior fixes because I didn't leave the cars covered in grease. At most, I would have done 5 services a week compared to the average guys 15-20. So yeah, it's unfortunate that most of the initial experience with the dealership is with the bottom percentile mechs & it's only when there's an issue that you get one of the "good guys".
    carandimage The place where Off-Topic is On-Topic
    I used to think I was anal-retentive until I started getting involved in car forums

  7. #7
    Join Date
    Sep 2008
    Location
    Sydney, NSW
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    5
    I'm in the market for a 118TSI and have tried changing oil on my sisters 08 audi TT. Compared to my rx8 it is time consuming, removing screws, the plastic undertray and the odd oil filter container looking thing.

    Is this the same issue in the 118TSI?

    I am against dealers doing anything to my car also.

  8. #8
    Guest Guest
    Quote Originally Posted by Grover View Post
    Yeh you are correct Maverick... if you don't have the ability or skill required for a specific task then you should leave it to someone who does. I will always seek assistance from others when the issue is beyond me.

    I am lucky that I am very competent mechanically.

    Something else to think about... you can be super qualified and extremely well trained but if you lack an eye for detail, don't care about what you are doing, are unskilled at the delicate tasks (rough) and generally damage everything you touch then you should apply for a job at a dealer workshop.
    I dont know bout anyone else? But maybe you just have an issue with your local dealer? I know of some pretty good vw dealerships with some very good technicians

  9. #9
    Join Date
    Jan 2008
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    Brisbane
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    Quote Originally Posted by pomme View Post
    I've worked next to service departments that flog cars cold, watched them do it on a number of occasions. Its not their car, they just don't care half the time.
    How do you know the cars were cold? They would have been driven to the dealership so would have been at operating temperature when they arrived.

    And how do you know that they were not testing problems with the car?

    It's easy to judge when you don't know the full story.

    I'm sure most dealerships are fine, but you might get some apprentice who gets into your golf for the first time... hey i wonder how this thing goes. I know it happens, how often? Maybe all the time, maybe once in a blue moon... personally I do most of the stuff I can handle myself... and get trusted ppl to do the rest. At least I know the car is always treated well, instead of bouncing off the limiter with the cold engine.
    I doubt that it occurs often at all at least in the dealerships I've gone to where the workshops and surrounding areas are all in view of their customers.

  10. #10
    Join Date
    Dec 2008
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    Sydney/Canberra
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    It takes two to tango. What's worse? A paranoid customer who avoids dealerships, or one that waltzes into the workshop helping themselves to your hard-earned tools and equipment?

    Seriously, take the car to a dealer. If they mess something up, they'll fix it. If you mess something up, you pay for it. You do the math.

    In addition, we had a customer try and pull the warranty card on their '06 Beetle last week, when it stopped. When they presented barely any service history anywhere, and mostly limited to a basic oil change, VW wiped their hands of it.

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