I bought a used 2010 TSI118 1.4 Golf with 100,000km, full VW service history for $9000 last December.
I had a engine rattling incident within a few weeks of driving and the car had never ran really well. I had put that down to reviews saying the car will be uneasy in city driving.
I took the car for a service a few weeks ago and it turns out the engine has blown, cylinder 3 is cracked. I tried for a goodwill fix but after stripping the engine down they found evidence of a previous replaced head gasket and will not provide any goodwill. I've raised with VW customer service and management there are "firm" and "adamant" that no support will be given to me.
I contacted the previous owner who has been responsive and genuinely concerned. They only ever had the car worked on by an authorised repairer and I contacted the repairer to hear a list of minor things done to the car including sump gasket but no replaced head gasket. I've since found out that the authorised repairer doesn't mean anything in terms of VW accepting the cars history.
I am left with the decision to repair the vehicle at a cost of $7400, $660 of which is already due for stripping the engine or scrapping the vehicle and starting again.
I've been really surprised by how common this issue appears to be, how uncaring VW have been and the poor quality of a car produced by a brand I held in high regard.
I'd be really interested in opinions on whether to repair/scrap/other. Of course my main concern with repair is throwing good money after bad.
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