Golf 118 TSI Engine Failures and Service Campaign 24S4

[parso_rex]

You might find it hard given that it's 7 years old now, the previous owner could have treated it poorly too, poor servicing incorrect fuel type ( is quite common with people running 92 in these sadly) things like that
If the service history is good and carried out before the recommended intervals then at least you have those boxes ticked
Good luck though

[RC55]

Hi there. My partner is in a similar situation to yourself. She purchased a 2011 Golf TSI new, always serviced but lately not through VW. Number 4 piston has failed with 70k on the clock. I'm wondering if those who have successfully got VW to cover some or all of the costs could share how they approached the dealers and VW?

[sixboltmains]

Hi there. My partner is in a similar situation to yourself. She purchased a 2011 Golf TSI new, always serviced but lately not through VW. Number 4 piston has failed with 70k on the clock. I'm wondering if those who have successfully got VW to cover some or all of the costs could share how they approached the dealers and VW?

You can contact VW Australia directly OR go thru any VW dealer, it makes no difference. When we approached VW Australia directly for this cracked piston issue they contacted the dealer that did the diagnosis anyway to get the history of the car.
Given your partners car is only 7 years old and has low Kms, you may get some or full goodwill repair' help with this.
My tip - Ask the dealers service department to co-ordinate this for you - they do these very frequently, they know the process.

In my case VW Australia rejected the request because the car was 9yrs old even though we have only done 80,000Kms.
I am doing the repair myself in my garage, the full process will be documented and posted here and/or youtube so others may find it useful.

[anapo]

Hi, just an update. I had my car fully covered by VW for both parts and labour, all I paid was $169 diagnosis fee. Had a full engine rebuild with around 3 pages worth of parts replaced. I couldn't believe my luck given some of the bad news ... I did however write them a very feisty letter which they obviously took notice of.

[anapo]

I also heckled there Facebook page, and their private messages..

[bensl]

hi all. ufortunately i have another to add here. my wifes 2009 golf with 59k has just done an engine....
thanks

hello again. i am quoting myself to give a bit of perspective to the time taken but VW have finally come to the party and will replace our engine free of charge. this took approx 3 paper letters, 4 or 5 phone calls and prob 4 or 5 emails. i just wanted to give other hope. stay strong. they tried to fob us off with 70% off, 50% off etc which we refused and now it will finally be resolved. we have long since bought another car but at least now we can sell our last ever VW!

cheers

[saveferris]

Same thing has just happened to me regarding the 118tsi. Golf 2009.
The week I was trading it in for a new VW Tiguan.
I'm now getting lawyers involved namely my brother.
For so many engines to fail isn't an isolated event, it's flaw in the engine which VW is refusing to acknowledge.
I'm in the mood and so is my brother to make these buggers finally admit fault with this engine....I'm thinking a class action.

[Joshdc]

Hi all. I'm hoping to get some advice on an issue with my Mk6 Golf 118TSI Comfortline MY2010.

This is the current symptoms:
* Engine light always on solid
* Code says "random misfire in cylinder 1"
* Reduced power output when driving
* Idles rough, can hear misfires, engine shakes noticeably, gets worse the longer it idles, turn off turn on makes it idle better for another minute
* New spark plugs, Tri-power TPX014 (0.8mm gap)
* New ignition coil in cylinder 1
* 120,000ks
* Just serviced
* Issue started after service but before service I saw the engine light come on twice for about 5 seconds only, performance was fine, service was due at that time anyway

I've read possible causes in "Golf 118 TSI Engine Failures and Service Campaign 24S4" and a stack of others threads/sites, it seems like there are several possible causes of the issue but I don't understand enough to have any certainty. Is this something well known or can anyone shed some light?

Josh

[Lucas_R]

Hate to be the bearer of bad and expensive news but i think you will find you have a cracked piston which is causing the problems....unfortunately its oh so common on the 118TSI engine.

Have your mechanic do a compression test and this will tell you for sure if thats the problem.

[Joshdc]

Thanks, I'll ask for that to be done.

What does a cracked piston mean to be repaired?