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Thread: First service at 7,500 km?

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  1. #1
    Join Date
    Sep 2009
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    Western Australia
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    56

    First service at 7,500 km?

    Hi guys,

    I've tried searching through the forums but I couldn't find the answer to this question. If it's been addressed before I apologize!

    there seems to be a major difference between the service intervals recommended by the logbook in my car (every 15,000) and the dealer's sticker (7,500).
    Last edited by Golf Mark 6; 02-12-2009 at 10:59 AM. Reason: Spelling!
    Mk6 VW Golf TSI DSG

  2. #2
    Join Date
    Feb 2008
    Location
    Richmond, VIC
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    882
    Users Country Flag
    Official service intervals are every 15k. the handbook says 7,500 "In extreme conditions"

    Dealer obviously trying to get more servicing out of their customers. servicing every 15k will not do any harm or invalidate your warranty.
    currrently... MY10 GTI | DSG | Candy White | Sunroof | 18's | BT | MDI
    previously... MY08 GT TDI | DSG | Reflex Silver | Sunroof

  3. #3
    Join Date
    Sep 2009
    Location
    Western Australia
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    Thread Starter
    Surely this is illegal?

    I can just imagine the dealership making rubbish up when I try trade the car in for my next car that they can't offer me the full value because I havebn't serviced it every 7,500 km...
    Mk6 VW Golf TSI DSG

  4. #4
    Join Date
    Jan 2008
    Location
    Brisbane
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    3,553
    Quote Originally Posted by Golf Mark 6 View Post
    Hi guys,

    I've tried searching through the forums but I couldn't find the answer to this question. If it's been addressed before I apologize!

    there seems to be a major difference between the service intervals recommended by the logbook in my car (every 15,000) and the dealer's sticker (7,500).
    Did the dealer tell you that you had to get the car serviced every 7500km/6 months? Or is it just the sticker you're relying on? Some dealers offer a free inspection at 7500kms/6 months and that's what it could be with an oil top up if required at no charge.

    Quote Originally Posted by steve_tdi View Post
    Official service intervals are every 15k. the handbook says 7,500 "In extreme conditions"

    Dealer obviously trying to get more servicing out of their customers. servicing every 15k will not do any harm or invalidate your warranty.
    Service at 15,000kms if operating under "Severe Condtions" will create warranty issues. And unless I misread the OP it doesn't say what the 7500km/6 month service is for and it may be an inspection.

    Severe operating conditions
    If the vehicle is used under severe operating conditions some jobs will have to be performed before the next service due or at shorter service intervals.

    Severe operating conditions as defined by Volkswagen.
    • Regular short trips or stop and go operation in urban traffic
    • High percentage of cold starts
    • Vehicle is used in areas with winter temperatures over a long period
    • Regular long periods of idling (e.g. taxis)
    • Vehicle is often driven under full load or towing a trailer
    • Using diesel with elevated sulphur content
    • Regular operation in areas with high levels of dust

  5. #5
    Join Date
    Sep 2009
    Location
    Western Australia
    Posts
    56
    Thread Starter
    Unfortunately, no it's not an inspection, it's a service.

    Just called the dealership and asked exactly what was involved in the service, and it's pretty much an oil change and nothing much else. For this they charge $320.

    My previous car was a Barina, and that seemed to be able to go for 10,000 between servicing, pretty sure my German built engine can do the same.

    I'm not peeved with the oil change, I know how important lubrication is to an engine, and I'll probably get the oil change done at another specialist mechanic, I'm just peeved that the dealership is fleecing people out of an extra $300 every six months for what amounts to an oil change I could probably do on my driveway (using the correct oil of course).

    Especially when the car is designed for servicing every 15,000.
    Mk6 VW Golf TSI DSG

  6. #6
    Join Date
    Jan 2008
    Location
    Brisbane
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    Quote Originally Posted by Golf Mark 6 View Post
    Unfortunately, no it's not an inspection, it's a service.

    Just called the dealership and asked exactly what was involved in the service, and it's pretty much an oil change and nothing much else. For this they charge $320.
    Negotiate the price down or find another dealer. I pay ~$157 for my 6 monthly oil changes. The oil used is a 504.00/507.00 oil as well so worth over $100 retail.

    My previous car was a Barina, and that seemed to be able to go for 10,000 between servicing, pretty sure my German built engine can do the same.
    Was it turbo and/or supercharged as well?

    I'm not peeved with the oil change, I know how important lubrication is to an engine, and I'll probably get the oil change done at another specialist mechanic, I'm just peeved that the dealership is fleecing people out of an extra $300 every six months for what amounts to an oil change I could probably do on my driveway (using the correct oil of course).

    Especially when the car is designed for servicing every 15,000.
    I'd check with the other dealers to see what they charge.

    As for the servicing intervals really depends on the driving, most of Australia fall under the severe servicing interval IMO and whilst the NA cars could easily go the 12 months 15,000kms I wouldn't want to do that with a turbo and/or supercharged car.

  7. #7
    Join Date
    Feb 2009
    Location
    Sydney, Australia
    Posts
    8,362
    Users Country Flag
    I'd sit in the middle of Maverick and the dealer and the owners manual.

    I'd say just get the thing serviced every 15,000km/12 months, but change the oil and the filter yourself every 7,500km/6 months. The spares/service dept will be happy to order you a few spare filters and bottles of oil. Or you could source them somewhere else if you wanted.

    This way you still have the log book stamped appropriately for your warranty and resale, plus the piece of mind of having fresh oil and filter

  8. #8
    Join Date
    Sep 2008
    Location
    Blue Mountains, Sydney
    Posts
    11
    7,500km is just an oil change. Do it yourself, it's pretty easy.

    15,000km is a real service.


    Golf VI -- 118TSI, 6-speed manual, Candy white, Sports pack and Adaptive chassis control.

  9. #9
    Join Date
    Nov 2009
    Location
    NSW
    Posts
    337
    Quote Originally Posted by coreying View Post
    I'd sit in the middle of Maverick and the dealer and the owners manual.

    I'd say just get the thing serviced every 15,000km/12 months, but change the oil and the filter yourself every 7,500km/6 months. The spares/service dept will be happy to order you a few spare filters and bottles of oil. Or you could source them somewhere else if you wanted.

    This way you still have the log book stamped appropriately for your warranty and resale, plus the piece of mind of having fresh oil and filter
    Wont doing it yourself void the warranty??

  10. #10
    Join Date
    Jun 2006
    Location
    Orange NSW
    Posts
    5,745
    Quote Originally Posted by Maverick View Post
    The oil used is a 504.00/507.00 oil as well so worth over $100 retail.
    Man i'm glad i don't pay retail! The Brad Penn oil ("Green Oil") we put in the dragster's mill is $120/case, and that's going in a blown Nitro engine!

    APR Tuned | KW Suspension | INA Engineering | Mocal Oil Control |
    Website: http://www.tprengineering.com
    Email: chris@tprengineering.com

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