DSG: Problems, Questions, Likes and Dislikes

**mattstar** · 30-05-2016, 11:21 AM

Speaking with VW now. Funnily enough its now due for 60 thou service that would include changing gearbox oil and filter, what is the bet they will try and double dip.

**Tuan** · 30-05-2016, 11:25 AM

Originally Posted by mattstar

Speaking with VW now. Funnily enough its now due for 60 thou service that would include changing gearbox oil and filter, what is the bet they will try and double dip.

So does it or doesn't it need a service ?

You'd understand their concern if it was a modified car but not being a performance model with loads of torque going through it .. I'd try for 100% goodwill all the way. I mean, unless they can prove abuse or neglect, it's pretty piss poor for it to happen to a 4 year old car, let alone telling you to fork out $1,000 for it. Good luck !

**mattstar** · 30-05-2016, 11:56 AM

Yes at 60thou the 7 speed is meant to have oil and filter changed, mine has not yet reached 60 thou. Yeah a whole 77kw should never stress any gearbox.

**Rawcpoppa** · 30-05-2016, 12:01 PM

Originally Posted by mattstar

Yes at 60thou the 7 speed is meant to have oil and filter changed, mine has not yet reached 60 thou. Yeah a whole 77kw should never stress any gearbox.

Where did you get this info?

**mattstar** · 30-05-2016, 12:25 PM

OOPS my bad yeah no service required at all, reading wrong info

**mattstar** · 31-05-2016, 02:01 PM

Another update VW have agreed to cover repairs

I do not mind the occasional thing going wrong it's all about how you are treated when they do go wrong.

**Tuan** · 31-05-2016, 02:17 PM

Originally Posted by mattstar

Another update VW have agreed to cover repairs

I do not mind the occasional thing going wrong it's all about how you are treated when they do go wrong.

Dealers will always try it out and speaking up never hurts. Well done mate, that's how it should have been from Day 1 of the problem surfacing.

**Rawcpoppa** · 31-05-2016, 04:32 PM

Originally Posted by mattstar

Another update VW have agreed to cover repairs

I do not mind the occasional thing going wrong it's all about how you are treated when they do go wrong.

Congrats!

**roccabe** · 12-06-2016, 11:45 AM

My DSG story. I bought a used mk6 R, private sale, one owner with all serving done by VW. About a week after I had the car I noticed a click/clunking on downshifts, mainly between 3-2, but it was audible from 5-4 sometimes. It also felt a bit 'forced' when downshifting from 3-2. I've read a bunch of forum posts, some saying its normal, some saying its not. Took it to VW for a service and asked them to check out the noise. Initially, they thought a software update may be the solution. The software update didn't fix the problem so they kept the car to perform further tests. In the end they replaced the gearbox. The new gearbox is completely silent. There are no noises and the shifts are silky smooth. So, if you're buying a used VW, listen for any weird noises!