Ya, I wish I could get them to do this...they seem to have given up on the rattles after one attempt of fixing them...so great service there...I've escalated it already up the chain...what annoys the hell out of me is the response the technician gave me..."oh, ya, I don't think we can fix that..it's just the way the car is"...like I'm some kind of complete idiot. Sure, I'm not a mechanic, but I think I can tell when something is rattling when it's not supposed to.
How do I find out who the regional after sales rep is for my area? I would LOVE to speak to him about this.
Do you have any contact info for VAG?
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