Do you have rattles in the car?

[ox518]

I will go to another dealership in Canberra tomorrow. Let you know the result then.

Funny... i have the same thing. If I touch the trim behind the steering, problem goes. I have a rattle coming from the centre air vent (or so it seems... hard to tell as sound tends to bounce around the cabin).

Having said that, the rattle issues aren't really that bad because it depends on the weather / temp. So the result is they're not persistently present in my car.

In winter, when the car has heated up the squeaks disappear. Now in spring when the aircon runs in the warmer days, I get more persistent squeaks after the aircon has been running for a while.

In Summer, I'm sure even with the aircon running, the expansion of the plastic (despite the aircon running), will mean fewer squeaks owing to the greater latent heat in the plastic.

In summary, I think the squeaks will be seasonal & a bit hard for VW to fix (maybe take your car to VW in the morning with aircon on full blast to ensure it replicates)

[ox518]

Well, back from the Lennock in Canberra. The rattle is gone, the mechanic is really helpful, he found the cause of the rattle on the way when we were driving around.

However, still not 100% perfect. He made a scratch on the meter silver ring.

Interesting thing is that I was told this work has been done as goodwill for me as these adjustment are not covered by warranty.

So the rattle problem is not covered by warranty??? Anyone has any ideas?

[cktsi]

Well, back from the Lennock in Canberra. The rattle is gone, the mechanic is really helpful, he found the cause of the rattle on the way when we were driving around.

However, still not 100% perfect. He made a scratch on the meter silver ring.

Interesting thing is that I was told this work has been done as goodwill for me as these adjustment are not covered by warranty.

So the rattle problem is not covered by warranty??? Anyone has any ideas?

Given you were talking about the "meter ring" I guess the rattle was behind the panel on the actual dashboard itself?

Unless you're really looking for it, can you really see the scratch?

As for his statement about the warranty, I was given that line from Five Dock VW on my Mark 5 stating they would only look after rattles on new cars within 6 months & even then they're not obliged to fix it.

Now they've changed hands to Barloworld ownership i haven't heard them complain it's being done 'as a favour'. I assumed it was warranty work. Note that my car is still less than 6 months old though.

[ox518]

Given you were talking about the "meter ring" I guess the rattle was behind the panel on the actual dashboard itself?

Unless you're really looking for it, can you really see the scratch?

As for his statement about the warranty, I was given that line from Five Dock VW on my Mark 5 stating they would only look after rattles on new cars within 6 months & even then they're not obliged to fix it.

Now they've changed hands to Barloworld ownership i haven't heard them complain it's being done 'as a favour'. I assumed it was warranty work. Note that my car is still less than 6 months old though.

The scratch is pretty deep, so you can see it. I found it on the way home. But compare to the rattle, the scratch is acceptable. I am not sure whether I should complaint this problem, because they said they are doing this me for a goodwill......

They said that instrument cluster slightly loose, and also found steering column cowling not holding tight.

The service consultant said that only faulty parts are under warranty. Adjustment is not covered.

[Umai Naa!!]

The dealerships are correct in saying that rattles are not covered by warranty. This is due to the fact that no parts are usually replaced, and if there are no parts to replace, they can't put a claim in. I'm on their side with this. Chasing a rattle is the most time-consuming, and frustrating task known.

A lot of dealers have a policy whereby rattles are only covered if they're mentioned at the first service. Others will cover the part (if required), but not the labour.

[ox518]

I went to the dealer again and told them that they have made a scratch on my car. Guess what, they denied! They said one of the mechanics wrote on the report that there was a scratch on the instrument cluster before he touching the car!!

That is impossible. Because the rattle came from that spot, therefore I paid extra attention on that area. There was no scratch at all before the car was taken over by them.

Because of the rattle is finally fixed, and they did a goodwill for me, so I have to accept any other mistakes they have made?????

Really disappointing........

[Grover]

The one thing I noticed as soon as I had spent a little time in the car was that there is an awful lot of body/chassis flex. You can hear all the door rubbers/trim moving and rubbing against the door cavities.

I have mainly onwned three door vehicles in recent years and this new set of unwanted noises (creeks and growns etc) is really very disappointing.

[thamwk]

i find this thread rather peculiar because my experience is the total opposite. from how grover described it, it makes it sound as if the car is made of tin foil and the slightest of wind will twist the car, causing a symphony of rubbing material sounds...

like i said, maybe i am the exception here, but this car has been really good and this is comparing to a Mazda SP23 and also 2009 Honda Accord Euro, both of which aren't bad, but do have a few more creeky sounds than the VW Golf.

[brh1978]

I have a 2009 Tiguan 147TSI it has rattles too, I think VW = rattles cause my Golf MK4 Sport had rattles too.

I had to take my Golf back to the dealer 4 x for a major rattle that sounded like it was coming from behind the CD player. They never once mentioned anything about rattles not being covered under warranty. They also scratched the ashtray cover near the gear stick and replaced it free. They never actually fixed the rattles...the main one didn't stop until I got a new CD player fitted and hey presto it was gone.

My Tiguan is pretty much rattle free City/motorway driving (smooth roads), on open country highways oh boy it rattles. I have the mentioned rear mirror rattle/vibration and an awful one that sounds like it is coming from behind the instrument cluster, they only come out on rough road surfaces.

I also hear a lot of body movement as someone mentioned, door rubber creak and panel movement...

It is disappointing to hear the MK6 has rattles, I'm thinking the new GTI for my next car, see what happens...

[ox518]

It is disappointing to hear the MK6 has rattles, I'm thinking the new GTI for my next car, see what happens...

Actually the rattle has been fixed. The car is almost quiet but still slightly can hear some kind of noise form door. But I think this is acceptable.

However, the dealer disappointed me