http://www.quattroclub.com.au/terms.html
GENERAL MEMBERSHIP TERMS – Under the terms of the Quattro Membership program individual repair callouts shall be charged at a fixed rate of $55.00 (including GST) for the term of the membership. Repair callouts are available Monday to Friday 9am to 4pm in all metropolitan areas. Regional repair callouts will attract a 10% surcharge.
REPAIR CALLOUT LIMITS – There is no limit to the number of repair callouts a member can make under this membership.
Each individual repair callout shall incur a $55.00 (including GST) repair callout fee unless otherwise stated in the full terms and conditions.
DENTS – Doors, Front Guards, Rear Guards, Bonnet, Roof and Boot. Flat panel areas where there are pressure dents up to 100mm in diameter and not on panel crease line are eligible for repair where access to the reverse of the panel allows.
Up to two dents are repairable per repair callout.
SCRATCHES – Doors, Front Guards, Rear Guards, Bonnet, Roof and Boot. Scratches on metal surfaces where the clear coat is not broken can usually be repaired without the need for painting. Scratches up to 300mm long and across two panels are repairable.
One scratch is repairable per repair callout.
STONE CHIPS – Stone chips are usually caused by stones and other road grime when in transit and can be repaired without the need to fully re-spray panels.
With Quattro Membership up to 25 stone chips are repairable per repair callout with a maximum size of 3mm each chip.
BUMPER BARS – Scratches, Scuffs, Scrapes, Cuts and Dents up to 300mm long and up to 20mm deep can be repaired per repair callout.
SIDE MIRRORS – Scratches, Scuffs, Scrapes, Cuts and Cracks in plastic mirror outer casings can be repaired
with one casing repair per repair callout.
BODY KITS – Side Skirts, Spoilers and Door Bump Strips are repairable under this membership for scratches, scuffs, scrapes or cuts up to 300mm long and 100mm wide per repair callout.
INTERIOR TRIM – Vinyl and leather on door trims and dashboards with cuts or tears up to 50mm in diameter are repairable per repair callout.
Any vinyl or leather required for repair are charged additionally to this membership.
SEATS TRIM – Vinyl, leather and fabric on seats where cuts or tears up to 50mm long and 5mm wide and not within 30mm of trim seams may be repaired per repair callout.
Any vinyl, leather or fabric required for repairs are charged additionally to this membership.
ALLOY WHEELS – Scuffs and minor scrapes up to 50mm in diameter at the widest point on alloy wheels are repairable under this membership provided the damage is not structural.
One wheel is repairable per repair callout. If additional work is required on structural damage, Quattro members will be eligible for a 25% discount off the costs associated with major wheel repairs. Machined, mirror lacquered, chromed or shadow chrome painted wheels are not provided for under this membership.
HUB CAPS – Scuffs, Scratches and Cracks in plastic hub caps are repairable under this membership
with up to 2 hub caps repairable per repair callout. Repairs where cracks are present are repairable provided the hub cap structure remains intact as one unit. Machined, mirror lacquered, chromed of shadow chrome painted hub caps are not provided for under this membership.
WINDSCREEN – Front windscreen stone chips are repairable under this membership.
Up to 2 stone chips with a maximum diameter of 3mm are repairable per repair callout.
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