Support VWWC

Results 1 to 9 of 9

Thread: Choosing a Dealer

  1. #1
    Join Date
    Jan 2010
    Location
    St Leonards, NSW
    Posts
    37

    Choosing a Dealer

    Hi Guys,
    Wondering if there is any downside to buying a car from a dealer that isn't near where I live?

    Do you generally get cheaper service costs from the dealer you purchase the car from? Any other argument for or against?

    Sorry about the stupid question but I just want to make sure I'm not missing anything.

    Thanks

  2. #2
    Join Date
    Dec 2009
    Location
    Melbourne
    Posts
    63
    I was wondering this too.

    I have a dealer about 20 minutes away from me but I ended up buying the car from a dealer who's a good 1 hour drive away.

    After I bought the car, I joked with the sales guy that I needed to use my passport to get that far out. He told me that when it came time to get it serviced, to give them a call after talking to the dealer near me.

    Basically, "get a price and we'll hopefully make it worth your while to come out here so we keep your business".

    I'll give it a crack in about 10 months.

  3. #3
    Join Date
    Nov 2009
    Location
    Brisbane
    Posts
    156
    Quote Originally Posted by giddleberry View Post
    Hi Guys,
    Wondering if there is any downside to buying a car from a dealer that isn't near where I live?

    Do you generally get cheaper service costs from the dealer you purchase the car from? Any other argument for or against?

    Sorry about the stupid question but I just want to make sure I'm not missing anything.

    Thanks
    I dont see a problem - Im buying my GTI Golf from Sydney ( I live in Brisbane)

  4. #4
    Join Date
    Jun 2007
    Location
    Sydney, Australia
    Posts
    688
    Doesn’t matter where you initially purchase your car from, when it comes time to servicing you will still need to shop around if you want to obtain the best price for their service.
    Just because you purchased your car from one dealer does not mean in 15,000km/1 year time they will remember you.

    You need to take into account the time you will use going out of your way over any dollars you may save, however if the closest dealer has a reputation of poor service then that’s a different story.

    From my pass buying experience the best purchase price was 100km out of my way, the closest dealer for servicing almost next door to work; but hopeless; and the best service 30km in the other direction. So I take the day off, pre book a loan car and enjoy the local area.

    On another point there is no additional dollars worth in your log book if you purchase and service your car at the one dealer, come trade-in time all they look at is if your have had the car service in accordance with manufactures recommendations. Just went down that road!
    Flipper Dog
    Now - T-Roc R, Audi Q5
    Past VWs- T-Roc R-Line, Golf 6, 7 and 7.5, Touareg 7L and 7P, Passat B5.5, Polo MK3, Polo MK4 and GTI

  5. #5
    Join Date
    Jan 2010
    Location
    Sandhurst, Vic
    Posts
    24
    Buy from the cheapest with best service wherever they are.

    Do people really go to dealers for (expensive) servicing? I always use my local trusted mechanic to service my new cars and only go to dealers for warranty issues (rare, if at all).
    2010 Golf GTi 5 door, DSG, 18" Detroits, MDI, BT
    2010 BMW X5 xDrive 30d
    1969 Datsun 1600 club race car 13B bridgeport 203 rwhp

  6. #6
    Join Date
    Jul 2008
    Location
    Who is messing with my profile?
    Posts
    466
    My local multi-franchise dealer offers free loan cars to customers who purchased from them for warranty and service work (and car washes but I'd tell them not to!), and charges $35 for this to customers of other dealers.

    This was still not enough incentive to use the delaer for service though. YMMV.

  7. #7
    Join Date
    Jul 2005
    Location
    Victoria
    Posts
    998
    it wouldn't matter to me where i bought from as i dont go near a dealer unless its warranty work.
    1974 1300 Beetle, 1997 Golf GL, 2003 New Beetle Cabrio, 2014 Audi A4 quattro

  8. #8
    Join Date
    Jan 2010
    Location
    North Shore
    Posts
    201
    There are advantages to going to a dealer for service. The biggest one is that you have a good service history with VW dealers (doesn't have to be the same one) then VW will be willing to do overwarranty repairs on cars that are out of warranty (Generally as long as the car is out by less than 18 months).
    While you might save a couple of hundred dollars on servicing you'll end up paying more when your A/C compressor craps itself and throws metal throughout the A/C system require replacement of the Compressor, condensor, Dryer and TX valve.

  9. #9
    Join Date
    Feb 2010
    Location
    Lane Cove, NSW
    Posts
    211
    Users Country Flag

    Even though I live on the north side of Sydney I have ordered mine through the Central Coast dealership which is over an hour away. The local dealers didn't offer a good deal at all even though I said I had no trade in.

    I haven't even met the salesman I'm buying through (who happens to be part of this group btw) but when I test drove the GTI his manager and co workers treated me very well. I think that's what it comes down to. We all want a good deal but we also want to be treated well and not like someone who is just imposing on their time.

    When I bought my Mini I lived about an hour from the dealership and, to be honest, I was treated like crap most of the time by their service department. I could never recommend them to anyone and never did.

    In my experience servicing costs at dealerships can vary by hundreds sometimes. (I know that it the case with BMW) I'm willing to make a day of it and travel if the quality of workmanship and value for money is there.
    Last edited by Tux; 13-02-2010 at 12:35 PM.
    tornado red GTI MkVI, 5dr, DSG, Sat Nav, RVC, MDI.
    Red Honda Fireblade Red Cooper S (SOLD)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
| |