My 2010 Golf has had a fault since new, where occasionally there is a relay clicking sound from the steering column (that you can feel through the steering wheel) co-incident with the bluetooth phone kit disconnecting and reconnecting. Over the past few months its got progressively worse, with the kit connecting and disconnecting a dozen times per day.

I have scanned with my VAG-COM and found the fault

Address 16: Steering wheel Labels: 1K0-953-549-MY9.lbl
Part No SW: 1K0 953 549 CD HW: 1K0 953 549 CD
Component: J0527 056 0111
Coding: 0001632
Shop #: WSC 01357 011 00200
VCID: 76CD36DA78B5

Part No: 5K0 959 542
Component: E221__MFL-TAS H05 0010
Coding: 00000131
Shop #: WSC 00000

4 Faults Found:
00576 - Terminal 15
012 - Electrical Fault in Circuit - Intermittent
00883 - Ignition Switch (D) Terminal S
012 - Electrical Fault in Circuit - Intermittent
00884 - Ignition Switch (D) Terminal X
012 - Electrical Fault in Circuit - Intermittent
01744 - Ignition Switch Terminal P (D)
012 - Electrical Fault in Circuit - Intermittent

If you Google this fault you find it is quite common and is fixed by replacing the ignition switch (part number 1K0-905-865-A).

I just called Barloworld Service. Three weeks wait to get them to look at the car. They are not interested in my opinion on what the cause of the fault is. No, they won't order the ignition switch in - so there is little chance of this being sorted in one day.

For what it costs to be off the road while they order in the part, I'm thinking of buying the part now and have it ready to hand to them in three week time when they tell me they need it and it is not in stock.

Is that crazy?