15,000km Service Cost from Each Dealer Outlined

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Originally Posted by SChan

I Guess, getting a DSG GTI serviced would be more expensive compared to a Manual GTI?

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From what I've been told, it's only an engine oil/filter change along with a 'safety check'.

Not sure if the DSG box requires anything more??

Dealer servicing will be seen as a plus if you ever have to get VAG goodwill repairs after warranty ends

I have been told by the dealer the service will be around $380, no matter what transmission is.

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Originally Posted by Addos

Hey guys
Just thought I would share a recent experience at Austral Volkswagen in Newstead, Brisbane.
Long story short - for their $412 15,000km service turns out they never changed/filled/topped up the oil. found out when i got an oil level warning light a couple of weekends ago.

the single most important thing these guys do in a service, they didnt. When I raised the issue with them the service manager, GA told me that I wasnt a mechanic and that the GTi should burn 1.5L of oil in 6 months/3500kms with no hard driving. offered me a free oil change 'if that'll make me happy'.

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How do you know they didn't change the oil or are you speculating that they didn't because 6 months/3.500 KM after the service it was 1.5 litres below full? It does seem to be a fair bit of oil for 3,500 KMs but some VW engines do burn a bit early in life.

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Originally Posted by Addos

contacted volkswagen australia, who told me that there was nothing they could do except log my complaint about the dealer in their system.

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Remember, VGA don't have control of the day to day operations of their dealers, they have no authority to force a dealer to do anything in such a case, logging the complaint would certainly result in VGA's dealer rep discussing the negative feedback with the dealer at some stage. Your issue is with the dealer, not VGA.

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Originally Posted by Mi16 Man

Not sure if the DSG box requires anything more??

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DSG service is every 60,000 KM

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Originally Posted by aVex

I think it would be great if you could also place reviews of such busineses on Google, etc. so that it comes up in a search. I hate to let business with such conduct get away with things.

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Trouble is the laws of libel and defamation get in the way.........how do you know that what is being written is actually true? You can't believe everything you read on the 'net can you?

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Originally Posted by VW Convert

Trouble is the laws of libel and defamation get in the way.........how do you know that what is being written is actually true? You can't believe everything you read on the 'net can you?

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Really? Bugger I believed those pills would give me an extra 7 inches too :(

$250 from Gerald Slaven at Belconnen in the ACT - included a wash and a call to tell me it was ready.

No extras required.

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Originally Posted by Steveo

$250 from Gerald Slaven at Belconnen in the ACT - included a wash and a call to tell me it was ready.

No extras required.

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Now that is cheap! But find it a bit strange because i asked the salesman at GS about the servicing cost, i was told around $350 mark!

Cheers,

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Originally Posted by Steveo

$250 from Gerald Slaven at Belconnen in the ACT - included a wash and a call to tell me it was ready.

No extras required.

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Is that for a GTI Steveo? I'm booked on Oct 4 for said service and a myriad of other items under warranty.