118TSI - General Discussion

[Supreme]

They have just changed ownership the last couple of months back which saw some changes to their service area but over all I thing it has been for the better. The girls in customer service are friendly and know their job, it is refreshing to see service reps who know how to translate the techs talk into everyday language for the customer.

It is a large multi vehicle dealership with VW at the top of their prestige end and as a VW customer you are treated accordingly but that is the service offered to all customers, be a 10 years old Nissan Pulsar or a new Touareg R50.
I initially went there because their pricing was good but their attitude to the customer is outstanding so I use them for both my VW’s.

Parts are also slightly cheaper than some of the other “bigger” dealers in Sydney.

If you book ahead they have replacement vehicles to use, there is a shuttle bus service to take you into Penrith or you can sit in their lounge and have a complimentary feed and coffee.

Well I went there today and left happy. The girls were nice, like you said. I didn't hang around as I had work nearby, however it was ready on time and they txted me beforehand to confirm. I'd recommend them and I'll be going back there when I reach 30,000km.

They were true to their word and gave me the quoted price of $340 which seemed to be the best around.

First service @ 15,000km and I'm happy.

[nicandlance]

Curious to see those who have purchased the new 118tsi, and what they think of their purchase. Are you happy, are you not?
Don't forget to add pics and state what you got - manual, DSG, options.....

[guliver_twist]

Best car I have ever driven..makes my day every time I get into it

[cme2c]

Love it. Quiet, comfortable, powerful, economical and a pleasure to drive.118 TSI DSG RNS510, Dynaudio, sensors, rear view camera, parkaid.

[cwcarruthers]

Had mine for a week now, and love it. It really is a great car, quiet, comfortable, powerful, beautifully designed interior (exterior ain't bad either).

I got an Arctic Silver 118 TSI with Sport pack + leather, dynaudio, MDI.

The ONLY issues are:
1) Really, really annoying rattle in the driver-side door (maybe B pillar). Almost a squeaking between two materials, but rattly, if I put my arm on the arm rest, it stops. Only shows up on coarse-chip bitumen.
Does anyone else have this, or have any suggestions for fixing it?
It sounds like it is perhaps on the passenger side as well, but it's hard to tell when driving by myself!
2) Slightly less refined when the aircon is on, in that there is more shudder when moving slowly from a standstill (e.g. parking).

[nicandlance]

Had mine for a week now, and love it. It really is a great car, quiet, comfortable, powerful, beautifully designed interior (exterior ain't bad either).

I got an Arctic Silver 118 TSI with Sport pack + leather, dynaudio, MDI.

The ONLY issues are:
1) Really, really annoying rattle in the driver-side door (maybe B pillar). Almost a squeaking between two materials, but rattly, if I put my arm on the arm rest, it stops. Only shows up on coarse-chip bitumen.
Does anyone else have this, or have any suggestions for fixing it?
It sounds like it is perhaps on the passenger side as well, but it's hard to tell when driving by myself!
2) Slightly less refined when the aircon is on, in that there is more shudder when moving slowly from a standstill (e.g. parking).

Ask pologti18t about the rattle... he seems to have an answer for everything it seems....

[geojack555]

I have a 118TSI bought early June this year. I was struck with 3 major issues (1 brake failure & 2 DSG issues..now my DSG getting replaced). Anyway, I think I am one of the unlucky ones who had such issues, but overall the car is really good to drive- awesome package! Had driven 5th gen golf, 1st gen Jetta, Mazda3, Honda Accord Euro etc..But 118TSI stands out the best among the group in drive quality! I love my car..Hope it should be OK once my DSG gets replaced

[sillygogo]

Got mine 118Tsi DSG since June, some finishing issues including: Ticking noise near drivers door; loose visor; auto dimming mirror stop working; clonking brake pedal; loose window seal.

Mechanical issues: Squeak on gear change; Suspension too bouncy for me.

Most of the finishing issues were resolved with warranty, except for the ticking noise. I hear it on many Golf 6 including the new GTi. I think its a common fault, VW classified it as "characteristic of the car" .

There are some news at the German forum on a possible fix for the squeak noise on gear change, hopefully Oz will get it soon. Suspension, well, should of got the "sport pack" option.

Overall, great car to drive, features rich, nice interior feel, very smooth, quite and awesome performance. However, the DSG does need to get use to. The acceleration timing is somewhat unpredictable at times. The car is getting better everyday, if you are getting one.....pay the extra and get the sports pack.

[cwcarruthers]

Got mine 118Tsi DSG since June, some finishing issues including: Ticking noise near drivers door; loose visor; auto dimming mirror stop working; clonking brake pedal; loose window seal.

Mechanical issues: Squeak on gear change; Suspension too bouncy for me.

Most of the finishing issues were resolved with warranty, except for the ticking noise. I hear it on many Golf 6 including the new GTi. I think its a common fault, VW classified it as "characteristic of the car" .

There are some news at the German forum on a possible fix for the squeak noise on gear change, hopefully Oz will get it soon. Suspension, well, should of got the "sport pack" option.

Overall, great car to drive, features rich, nice interior feel, very smooth, quite and awesome performance. However, the DSG does need to get use to. The acceleration timing is somewhat unpredictable at times. The car is getting better everyday, if you are getting one.....pay the extra and get the sports pack.

Thanks sillygogo. That ticking sounds exactly like my problem. It's unfortunate if it is common... hopefully there is some resolution. The thing that's driving me mad is that I can't figure out exactly what the cause is. If I know where it is, there is a chance of dreaming up a solution.

I test drove the standard suspension with 16" rims, and as I said, bought the sport package with 17" rims. I didn't think the non-sport suspension was too bad, but I prefer the extra control of the sports suspension. It's definitely not limo-like, but refined and controlled nonetheless.

Finally, I also agree about the power delivery. It is a bit unpredictable, but still fun, and I think I am slowly getting more in tune with it. It seems that the DSG changes behaviour depending on throttle openings, so that as long as you're fairly consistent when driving (e.g. stick mostly to small throttle inputs, or mostly to larger throttle inputs, for the duration of a trip), it tends to behave more as you would expect.

I'm addicted to the rush when the turbo really kicks though... it's hard not to floor it everywhere

[apom]

The ONLY issues are:
1) Really, really annoying rattle in the driver-side door (maybe B pillar)

I have the same issue in my R36. Turns out the rattle is the ball-bearings in the passenger seatbelt retention detonator. Its a known problem and you can get them to replace it. When the seatbelt is in use it wont rattle. Give it a try and see if it works!