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Thread: 2015 Jetta Cruise Control Problem

  1. #11
    Join Date
    Jul 2013
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    Quote Originally Posted by The One View Post
    Hey mate.

    Just tell them to replace the cruise control buttons (steering wheel buttons) this will fix the issue. Tell them to read MVB's of engine and steering electrics they will see that the signal is getting to the ECU and SCCM which rules out a wiring problem. I've seen this issue many times before.
    Thanks for the advice I will mention this to the dealership, I know they tried a new steering wheel on my car and the problem persisted but that might have had the same faulty buttons also.

  2. #12
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    Quote Originally Posted by rpps View Post
    Thanks for the advice I will mention this to the dealership, I know they tried a new steering wheel on my car and the problem persisted but that might have had the same faulty buttons also.
    Not sure why they would replace the whole steering wheel, only thing I can think of is that they wanted to replace the buttons? But you can get the buttons as a seperate part... Sounds like this dealership doesn't know what a Volkswagen is...

  3. #13
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    Quote Originally Posted by jake85 View Post
    oh no ! I just ordered a 2015 Jetta last weekend.... still waiting for delivery.. but I never use the Cruise Control anyway... i cant really use it in Sydney traffic anyway
    well i picked up my jetta today, and all is good.. drove from Campbelltown to Liverpool on the M5 on cruise control without any issues.
    Current 2023 T-Roc R-Line 140TSI | Past 2015 Jetta Trendline 118TSI

  4. #14
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    Quote Originally Posted by jake85 View Post
    well i picked up my jetta today, and all is good.. drove from Campbelltown to Liverpool on the M5 on cruise control without any issues.
    Looks like your car might be OK your lucky, my car has been back at the Dealers for over a week now and no fix yet in sight for the cruise control. It's coming up to 5 months and VW haven't been able to solve this yet and no idea of when they hope to have it sorted out which is disappointing. The only offer I had from the Dealership was hey would be willing to trade me out of the vehicle and VW might assist with the cost of Stamp Duty,3rd part insurance. Not what I wanted to hear, if they can't fix this problem I want a replacement Jetta or a refund, I will see how it all works out tomorrow when I take my loan car back.

  5. #15
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    Quote Originally Posted by rpps View Post
    Looks like your car might be OK your lucky, my car has been back at the Dealers for over a week now and no fix yet in sight for the cruise control. It's coming up to 5 months and VW haven't been able to solve this yet and no idea of when they hope to have it sorted out which is disappointing. The only offer I had from the Dealership was hey would be willing to trade me out of the vehicle and VW might assist with the cost of Stamp Duty,3rd part insurance. Not what I wanted to hear, if they can't fix this problem I want a replacement Jetta or a refund, I will see how it all works out tomorrow when I take my loan car back.

    the only issue I found (so far) is that both front head lights are fogging up when it rains.
    Current 2023 T-Roc R-Line 140TSI | Past 2015 Jetta Trendline 118TSI

  6. #16
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    That happens all cars in certain conditions. I solved my problem I traded Jetta in on a Kia

  7. #17
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    Jun 2015
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    well interesting enough I got a Cruise Control Malfunction error in the MFD the other day and I wasn't even using the CC, all I did was press the volume up button on the steering wheel while driving. while the error was up none of the CC buttons worked. I pulled over turned the car off waited about 1min then turned it back on and the error was gone. CC still works fine. I have my first service/inspection next week I'll let the dealer know and see what they say.
    Current 2023 T-Roc R-Line 140TSI | Past 2015 Jetta Trendline 118TSI

  8. #18
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    Quote Originally Posted by jake85 View Post
    well interesting enough I got a Cruise Control Malfunction error in the MFD the other day and I wasn't even using the CC, all I did was press the volume up button on the steering wheel while driving. while the error was up none of the CC buttons worked. I pulled over turned the car off waited about 1min then turned it back on and the error was gone. CC still works fine. I have my first service/inspection next week I'll let the dealer know and see what they say.
    so it happened again, this time when I started the car the error just came on, so I switch the car off and back on and there was no error.

    Had my first service today, told the dealer about what was happenings and they said that VW has a notice out for this : TPI2039049/3 , more info here :



    I'll see how it goes..... fingers crossed this works.
    Current 2023 T-Roc R-Line 140TSI | Past 2015 Jetta Trendline 118TSI

  9. #19
    Interesting, I haven't had any error pop up. It worked fine the first few days and then all of a sudden on my way he from work the button just wouldn't do anything.

  10. #20
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    After 5 months and many trips back to my VW dealership they still couldn't fix the problem with the CC even after software updates and inspections. The problem have been reported from two guys in South Africa and Turkey and I guess this is a wide spread problem it's just that a lot of people are unaware of it as they don't use the CC. I finally spat the dummy and asked for the dealership to refund my money, they complied as long as I bought another car from their dealership which I did and this time it wasn't a German brand.

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